Here's a link to their warranty info, it seems reasonable to me. http://www.gerbergear.com/Meet-Gerber/Support/Warranty-Info
I've just yesterday sent an original Mr Pinchy back to the Uk main agent for possible replacement.
I have to say after owning it myself from new and then passing it on to a work colleague it was in the sorriest state I've ever seen a multi tool.
Two of the blades where snapped, the serrated blade was like a butter knife and the pliers had become just a plie having only one side of head remaining. How it got like that I have no idea !!!!??
I'd forgotten about the tool until I found out after joining the forum it had a lifetime guarantee, so I got it back from him and thought I'd see what Gerber Uk's importer would say.
I called them up and a nice lady on the phone explained that it would have to be replaced and tried to find out from me which model it was to try and offer me a suitable replacement but couldn't narrow it down enough to a specific model (although I was accurate with my description). In the end she said to send it off to them and they'd post me out a replacement.
It will be interesting to see what happens from here considering its state
Anyone have any thoughts on what I should reasonably get as a replacent (if indeed I get one due to the state of the thing) ? It was of the blunt nose variety.