No I did not send anything in for warranty or just bought something new from them. I am just reflecting on my Kershaw purchases in the past. I personally think they are doing everything right when it comes to the blade business. Excellent customer service. Excellent products. Excellent prices. Their fit and finish is top notch and second to only Victorinox in the price range. I have consistently experienced better fit and finish on their knives compared to..... well.... all other knife brands excluding SAK's. The fit and finish on their $30 knives are comparable if not exceeding the fit and finish of $100+ knives from other well known manufacturers. What I wan't to know is how can Kershaw produce excellent knives and customer service and turn a profit while other manufacturers are raising prices and quality and quality control drops. What is Kershaw doing? Whatever it is I like it and they deserve a lot more praise then they get in my opinion. Good job Kershaw! I just hope you guys stay on this path and do not stray into the seedy underworld of terrible quality control and inflated prices.
Quote from: captain spaulding on April 18, 2015, 01:09:32 AM No I did not send anything in for warranty or just bought something new from them. I am just reflecting on my Kershaw purchases in the past. I personally think they are doing everything right when it comes to the blade business. Excellent customer service. Excellent products. Excellent prices. Their fit and finish is top notch and second to only Victorinox in the price range. I have consistently experienced better fit and finish on their knives compared to..... well.... all other knife brands excluding SAK's. The fit and finish on their $30 knives are comparable if not exceeding the fit and finish of $100+ knives from other well known manufacturers. What I wan't to know is how can Kershaw produce excellent knives and customer service and turn a profit while other manufacturers are raising prices and quality and quality control drops. What is Kershaw doing? Whatever it is I like it and they deserve a lot more praise then they get in my opinion. Good job Kershaw! I just hope you guys stay on this path and do not stray into the seedy underworld of terrible quality control and inflated prices. Do you mind me asking what you have by them?
Same here. Everything always looks good. Quality seems excellent.Not to mention they are probably one of the best knife companies at updating social media and interacting with the public.
Definetly.I really like how they don't really come out with one model and then leave it.They come out with one model, then come out with quite a few versions of that same model! Gives the buyer plenty of options. Not to mention, I think they own Zero Tolerance?
I'm biased. Kershaw / KAI is definitely my go-to company for knives. I'm about half an hour from the factory so I don't even mail things in for the free sharpening service or spare parts. And they're most generous-- last year at the factory sale I walked out with a free 0561 and my wife got a free Shun Premier. 'Course, we had to camp out overnight to get those... but we're going back again this year, too. I've currently got... about a hundred Kershaws, three ZTs and 10 Shuns, and they're worth more than every penny.