I like the suspension. My only beef with it is the washers between tools. The handles could accommodate one more tool on either side. I don't mind the stubby blades, but at that length a file would be more useful than a saw. The locking system is the best on any multitool, IMO.
Anyways, I just changed the tension on mind with pliers on both sides. Ain't no one got time for torx bits! I did heat the screws first to break the loctite.