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Leatherman Warranty...I gave it a shot

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Offline Anthony

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Leatherman Warranty...I gave it a shot
on: June 09, 2007, 06:29:07 PM
I sent in one of the $10 Waves I got here recently with a letter generally saying I'd like it tighened up a bit, and if there was anything they could do with the (minimal) play in the plier heads.  The Wave was in good working condition, and even if I had bought it used for $30 I would have been satisfied...but I figured I'd send it to Leatherman and see what their response would be.  I was going to cut off the awesome diamond file and keep it before I sent it, but I thought that would be pushing my luck ;D

I sent it UPS ground to Washington state, and they received it on the 7th.  I was just curious what they do from here...do I get an email confirmation/tracking info that they are sending it back?  How long does it usually take for them to look at it?

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Offline Anthony

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Re: Leatherman Warranty...I gave it a shot
Reply #1 on: June 11, 2007, 05:49:30 PM
cmon someone has had to go through this process...will the tool show up unannounced, or will I get some info?

the suspense is killing me!
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us Offline J-sews

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Re: Leatherman Warranty...I gave it a shot
Reply #2 on: June 11, 2007, 06:39:45 PM
I must confess, I've never had any warranty experience with Leatherman.   ???
In order to be certain of having the right tool for every job.........one must first acquire a lot of tools

Offline joebw

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Re: Leatherman Warranty...I gave it a shot
Reply #3 on: June 11, 2007, 08:52:20 PM
My experience has been that my tool returns unannounced.

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us Offline Spoonrobot

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Re: Leatherman Warranty...I gave it a shot
Reply #4 on: June 12, 2007, 02:42:23 AM
Here's my experience from the last couple months. Here.

Offline Anthony

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Re: Leatherman Warranty...I gave it a shot
Reply #5 on: June 12, 2007, 04:36:38 AM
Quote from: Spoonrobot on June 12, 2007, 02:42:23 AM
Here's my experience from the last couple months. Here.

Cool, I remember that thread now ;D

They received my package on the Thursday June 7th, so hopefully I'll get an email soon..
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Offline Anthony

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Re: Leatherman Warranty...I gave it a shot
Reply #6 on: June 15, 2007, 03:52:39 AM
I sent the warranty dept an email inquiring about the status...sometimes my Hotmail address doesn't let emails through, so maybe my Wave is on it's way back already and I never got the email..I don't know..the suspense is killing me  :multi:
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us Offline J-sews

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Re: Leatherman Warranty...I gave it a shot
Reply #7 on: June 15, 2007, 12:02:19 PM
Quote from: Corrugated on June 09, 2007, 06:29:07 PM

I sent it UPS ground to Washington state, and they received it on the 7th.....


Not Oregon??
In order to be certain of having the right tool for every job.........one must first acquire a lot of tools

Offline Anthony

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Re: Leatherman Warranty...I gave it a shot
Reply #8 on: June 15, 2007, 03:28:01 PM
Quote from: J-sews on June 15, 2007, 12:02:19 PM
Quote from: Corrugated on June 09, 2007, 06:29:07 PM

I sent it UPS ground to Washington state, and they received it on the 7th.....


Not Oregon??

oops, you're right, I sent it to Oregon...I was thinking SOG when I typed "Washington" :twak:
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us Offline J-sews

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Re: Leatherman Warranty...I gave it a shot
Reply #9 on: June 15, 2007, 11:43:22 PM
No problem, I wasn't trying to be nitpicky....but I was thinking that if you really DID send it to Washington, you might be waiting a looooong time to get it back!  :D
In order to be certain of having the right tool for every job.........one must first acquire a lot of tools

Offline Anthony

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Re: Leatherman Warranty...I gave it a shot
Reply #10 on: June 16, 2007, 02:44:21 AM
I got a response today..it seems they are behind in the warranty dept.  They are working on tools that arrived on the 4th, and mine was received on the 7th..so another week or so before they even get to it.
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us Offline Poncho65

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Re: Leatherman Warranty...I gave it a shot
Reply #11 on: June 15, 2016, 02:26:43 AM
Quote from: Anthony on June 16, 2007, 02:44:21 AM
I got a response today..it seems they are behind in the warranty dept.  They are working on tools that arrived on the 4th, and mine was received on the 7th..so another week or so before they even get to it.

Did he ever get it back ??? Now we might not ever know :ahhh :ahhh :ahhh :D

I really am curious about it now though :think:
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us Offline kaput

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Re: Leatherman Warranty...I gave it a shot
Reply #12 on: June 15, 2016, 02:55:58 AM
Quote from: Poncho65 on June 15, 2016, 02:26:43 AM
Did he ever get it back ??? Now we might not ever know :ahhh :ahhh :ahhh :D

I really am curious about it now though :think:
I really doubt he did get it back seeing as he sent it to Washington?!  :o  :think:
multi-tools—folding contraptions fixed with all kinds of doo-dads
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us Offline Poncho65

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Re: Leatherman Warranty...I gave it a shot
Reply #13 on: June 15, 2016, 04:53:30 AM
Quote from: kaput on June 15, 2016, 02:55:58 AM
Quote from: Poncho65 on June 15, 2016, 02:26:43 AM
Did he ever get it back ??? Now we might not ever know :ahhh :ahhh :ahhh :D

I really am curious about it now though :think:
I really doubt he did get it back seeing as he sent it to Washington?!  :o  :think:

Your probably right :cry: Poor little lost LM out there in the big ole world alone :D
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ca Offline derekmac

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Re: Leatherman Warranty...I gave it a shot
Reply #14 on: June 15, 2016, 02:43:43 PM
We must find it, and comfort it!


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us Offline SteveC

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Re: Leatherman Warranty...I gave it a shot
Reply #15 on: June 15, 2016, 02:58:58 PM
LOL !
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us Offline Poncho65

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Re: Leatherman Warranty...I gave it a shot
Reply #16 on: June 15, 2016, 03:19:17 PM
Quote from: derekmac on June 15, 2016, 02:43:43 PM
We must find it, and comfort it!


Sent from my iPhone using Tapatalk

So that settles it a race to Washington State or did he mean DC :think: now well never find it :ahhh :ahhh :ahhh :D
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us Offline Aberdrew13

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Re: Leatherman Warranty...I gave it a shot
Reply #17 on: June 16, 2016, 06:50:34 PM
We will dispatch one half of our expeditionary forces to each location and comb the landscape in search of the missing MT  :salute: :salute:
If my text is in blue, read it with sarcasm.  That is how it's meant!
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Offline jday2727

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Re: Leatherman Warranty...I gave it a shot
Reply #18 on: June 16, 2016, 07:36:59 PM
Quote from: Aberdrew13 on June 16, 2016, 06:50:34 PM
We will dispatch one half of our expeditionary forces to each location and comb the landscape in search of the missing MT  :salute: :salute:
I will go sir!
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us Offline Aberdrew13

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Re: Leatherman Warranty...I gave it a shot
Reply #19 on: June 16, 2016, 08:10:04 PM
If my text is in blue, read it with sarcasm.  That is how it's meant!
Merit Badges  Start a new thread and post a photo of the LM MUT multitool for thirty (30) consecutive days. Start a new thread and post a photo of the 111mm sak for thirty (30) consecutive days. Must start a thread showing a photo of at least three BO tools Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Must put something in order and provide link to the post. Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread with photos of a Japanese made PST in your collection Must post a step by step pictorial of a knife or multitool modification (scale swap not included)

us Offline Poncho65

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Re: Leatherman Warranty...I gave it a shot
Reply #20 on: June 16, 2016, 09:22:53 PM
It's funny as soon as I read your post about combing I thought of that part in Spaceballs as well :rofl:
Merit Badges Find him! Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Must update or add a page on the Multitool.org Multitool Encyclopedia Participate in a Challenge thread, carry a ratcheting tool, and post a photo every day for 30 consecutive days. Participate in a Challenge thread, carry a Leatherman Bond, and post a photo every day for 30 consecutive days. Carry an orange item and post a picture of it everyday for 30 days. Start a thread with a photo of at least ten OPT's in your collection Participate in a challenge by carrying  a Leatherman Pulse or ST200 and post a photo of it  for thirty (30) consecutive days. Start a new thread and post a photo of the Leatherman MiniTool for thirty (30) consecutive days. In this challenge,  carry one(1) Pliers-based or Non-pliers multitool that we always have prejudice against, hate or even fear and post a picture everyday for 30 days Using EDC items randomly selected with a poker hand, post a photo of your EDC or a component of the EDC that got used during the course of the day for 4 weeks (or 30 consecutive days) In the spirit of the Batman utility belt. A 30 day challenge were you have to have at least 2 things clipped to your belt (preferably more). Start a thread and post a picture of your clipped gear each day for 30 days. Participate  in a Challenge thread and post a photo of a Leatherman Skeletool for thirty (30) consecutive days. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Start a new thread and post a photo of the keychain for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. You have one of your pictures in the 2019 calendar or in top three of the calendar poll in any month of the given year.

us Offline Aberdrew13

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Re: Leatherman Warranty...I gave it a shot
Reply #21 on: June 16, 2016, 09:24:46 PM
I chose my words carefully.
If my text is in blue, read it with sarcasm.  That is how it's meant!
Merit Badges  Start a new thread and post a photo of the LM MUT multitool for thirty (30) consecutive days. Start a new thread and post a photo of the 111mm sak for thirty (30) consecutive days. Must start a thread showing a photo of at least three BO tools Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Must put something in order and provide link to the post. Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread with photos of a Japanese made PST in your collection Must post a step by step pictorial of a knife or multitool modification (scale swap not included)

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