Sent in a tired out Old old Wave for repairs. One broken driver and the pliers were completely loose. Floppy.What I got back was a New, New Wave AND a leather sheath! Completely over the top in terms of service.
yeah there service is great, i did wont my old wave repaired but not replaced but i decided in the end to go with there offer of a new wave and i also got a boxed new wave with a leather pouch and what a tool paul