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Worn PST wire cutter jaws.

england Offline Benner

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Worn PST wire cutter jaws.
on: August 18, 2007, 09:32:26 PM
Hi all,

I have noticed that through years of use, my PST's wire cutters are very worn.  Is this something Leatherman will replace free of charge under warranty?

Thanks

Benner
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ca Offline Grant Lamontagne

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Re: Worn PST wire cutter jaws.
Reply #1 on: August 18, 2007, 09:40:57 PM
I don't know- well worth contacting them to find out.

Def
Leave the dents as they are- let your belongings show their scars as proudly as you do yours.


us Offline J-sews

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Re: Worn PST wire cutter jaws.
Reply #2 on: August 21, 2007, 02:06:25 AM
I don't know for certain, but that seems like it should be a warranty issue.

Please let us know what you find out.
In order to be certain of having the right tool for every job.........one must first acquire a lot of tools


us Offline Spoonrobot

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Re: Worn PST wire cutter jaws.
Reply #3 on: August 21, 2007, 02:10:21 AM
They may sharpen them for you.

I used a Dremel tool and the fine wheel to sharpen the boogered cutters on my PST. They will cut wire and thick plastic fine but don't cut paper like new Leathermans and there is a teeny little gap between the blades.


us Offline hawkchucker

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Re: Worn PST wire cutter jaws.
Reply #4 on: August 21, 2007, 02:40:47 AM
I can say that I had sent back a PST 6 years ago for the exact same issue and they did not sharpen that tool but replaced it with a new one. That is why I have a good many of the Leatherman tools. I have sent 3 tools back for gross neglect and Leatherman, and SOG were the 2 that fixed teh issue when they knew it was my fault. I wont say what company was the third, but I have slammed a specific tool that they have come into.
S


ca Offline Grant Lamontagne

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Re: Worn PST wire cutter jaws.
Reply #5 on: August 21, 2007, 02:44:03 AM
Leatherman's customer service is excellent, however I'd hate to counsel someone to depend on it.  It is likely that Leatherman will replace or repair the tool for you, but I nor anyone here can speak for them.

I'd suggest contacting customer service for their suggestions before doing anything else.

Def
Leave the dents as they are- let your belongings show their scars as proudly as you do yours.


england Offline Benner

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Re: Worn PST wire cutter jaws.
Reply #6 on: August 21, 2007, 06:21:44 PM
Thanks for the responses.

I will contact them and let you all know!
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