Are you sure it wasn't the email that was a hoax?
Not much in this... I'm new in PP, but would like to follow and see what happens, please do update...
Paul, just in case we're at cross purposes ... if you went to paypal FROM that email and it was dodgy, you will have done exactly what the scammers wanted .... you won't have gone to PP - just somewhere that is meant to look like PP ... so they won't be getting back to you, they'll just be using the details you entered to go and buy stuff. I had a dodgy one a year or so ago and actually phoned PP to verify as it looked convincing. They said it was a hoax and could I forward them a copy of it. Thankfully I hadn't clicked on the hyperlinks to the fake PP site and entered my details, so the scammers didn't succeed.I'd be tempted to phone Paypal if you can and explain the problem, but don't use anything from the email. Type the address in a new browswer window manually and get the phone number from there. I hope I'm wrong and the email was legit and they're already fixing the problem ... but it's safer to check IN FACT .... Go to Paypal ... new browser window, address entered manually (NOT from the email) .... and try to log in with your NEW password. If it tells you to go forth and ... you know ... then you've been had. You weren't changing you details, just telling someone else your original details. If your new password works, then check recent transactions and make sure there's nothing squiffy ... even if it's a few pence. Apparently a lot of scammers try small nominal 99p type transactions to make sure it's working before taking bigger slices. Just make sure you're on the REAL PP (in case you haven't already). Whatever happens - good luck EDIT: I think most PP hits are from phishing emails and folks freely handing over their info so someone they think is PP but isn't rather than PP accounts actually being hacked.
Quote from: 50ft-trad on June 06, 2011, 02:23:17 PMPaul, just in case we're at cross purposes ... if you went to paypal FROM that email and it was dodgy, you will have done exactly what the scammers wanted .... you won't have gone to PP - just somewhere that is meant to look like PP ... so they won't be getting back to you, they'll just be using the details you entered to go and buy stuff. I had a dodgy one a year or so ago and actually phoned PP to verify as it looked convincing. They said it was a hoax and could I forward them a copy of it. Thankfully I hadn't clicked on the hyperlinks to the fake PP site and entered my details, so the scammers didn't succeed.I'd be tempted to phone Paypal if you can and explain the problem, but don't use anything from the email. Type the address in a new browswer window manually and get the phone number from there. I hope I'm wrong and the email was legit and they're already fixing the problem ... but it's safer to check IN FACT .... Go to Paypal ... new browser window, address entered manually (NOT from the email) .... and try to log in with your NEW password. If it tells you to go forth and ... you know ... then you've been had. You weren't changing you details, just telling someone else your original details. If your new password works, then check recent transactions and make sure there's nothing squiffy ... even if it's a few pence. Apparently a lot of scammers try small nominal 99p type transactions to make sure it's working before taking bigger slices. Just make sure you're on the REAL PP (in case you haven't already). Whatever happens - good luck EDIT: I think most PP hits are from phishing emails and folks freely handing over their info so someone they think is PP but isn't rather than PP accounts actually being hacked.yeah i never open paypal from a email as i dont trust them i went straight onto paypal ,and it all tallies up,
Quote from: Zed on June 06, 2011, 02:33:21 PMQuote from: 50ft-trad on June 06, 2011, 02:23:17 PMPaul, just in case we're at cross purposes ... if you went to paypal FROM that email and it was dodgy, you will have done exactly what the scammers wanted .... you won't have gone to PP - just somewhere that is meant to look like PP ... so they won't be getting back to you, they'll just be using the details you entered to go and buy stuff. I had a dodgy one a year or so ago and actually phoned PP to verify as it looked convincing. They said it was a hoax and could I forward them a copy of it. Thankfully I hadn't clicked on the hyperlinks to the fake PP site and entered my details, so the scammers didn't succeed.I'd be tempted to phone Paypal if you can and explain the problem, but don't use anything from the email. Type the address in a new browswer window manually and get the phone number from there. I hope I'm wrong and the email was legit and they're already fixing the problem ... but it's safer to check IN FACT .... Go to Paypal ... new browser window, address entered manually (NOT from the email) .... and try to log in with your NEW password. If it tells you to go forth and ... you know ... then you've been had. You weren't changing you details, just telling someone else your original details. If your new password works, then check recent transactions and make sure there's nothing squiffy ... even if it's a few pence. Apparently a lot of scammers try small nominal 99p type transactions to make sure it's working before taking bigger slices. Just make sure you're on the REAL PP (in case you haven't already). Whatever happens - good luck EDIT: I think most PP hits are from phishing emails and folks freely handing over their info so someone they think is PP but isn't rather than PP accounts actually being hacked.yeah i never open paypal from a email as i dont trust them i went straight onto paypal ,and it all tallies up, Phew!! OK, mate Good luck with it all, and let us know how you get on
I wonder how many people keep a large balance within their Paypal If I buy using Paypal it is taken direct from my linked account unless I happen to have sold something and have a Paypal balance.
Back in 07 I used my debit card on PP and forgot to remove my debit card info and someone hacked my PP account and cleaned my bank account out of over $3,200 with my debit card. PP and my bank took care of it but I left for Israel for two weeks a couple days after it happened. I didn't know what PP and the bank had decided to do till I got home. That was a long two weeks.
I think if someone hacked my bank account they would be very disappointed Perhaps they would feel sorry for me and transfer some cash to me
Good luck Zed.I tend to get similarly worded BUT spam/scam emails at least once a month. I just ignore them.I don´t keep any money in my paypal account, unless I get a refund; I have not sold anything yet. I need all my tools.
On a positive note, the longer they take to sort the problem out, the more money you save!
Don’t hold your breath, I once had a refund from Paypal, 2+ months after a case was decided (a seller was shut down by eBay and I had already paid for an item).What I found works sometimes is to try and go to Live Help; I know eBay has it but I do not know if Paypal does too. I just had to Google TBH, I thought it was a secret swearing code...
Quote from: dks on June 07, 2011, 01:29:58 PMOn a positive note, the longer they take to sort the problem out, the more money you save! this is true, although i only have 80p in there and i cant even spend that but im really thinking of getting a charge and i possibly have a few trades, its been a long time coming as a long time user of the wave
Quote from: Zed on June 07, 2011, 01:33:01 PMQuote from: dks on June 07, 2011, 01:29:58 PMOn a positive note, the longer they take to sort the problem out, the more money you save! this is true, although i only have 80p in there and i cant even spend that but im really thinking of getting a charge and i possibly have a few trades, its been a long time coming as a long time user of the wave Good luck with it all Mate
Quote from: sparky415 on June 09, 2011, 02:36:09 PMQuote from: Zed on June 07, 2011, 01:33:01 PMQuote from: dks on June 07, 2011, 01:29:58 PMOn a positive note, the longer they take to sort the problem out, the more money you save! this is true, although i only have 80p in there and i cant even spend that but im really thinking of getting a charge and i possibly have a few trades, its been a long time coming as a long time user of the wave Good luck with it all Mate