Charles Elsener Swisstool

[J-sews]

Dunc, perhaps you've already asked, but I'm curious about which year these tools were produced.

Well I asked if he could explain the numbers so hopefully . If not I can always ask .
   Bob if you get time could you take a photo of the user guide you got with yours please .Just wondered if it would be possible to somehow frame the tool with user guide and wall mount it 

Dunc

Hey, that would be a good idea! It would make for a nice little display on the den wall too 


Here's the rub though: two SwissTool's I have came with this user guide here, posted on the Multitool Encyclopedia: https://wiki.multitool.org/tiki-index.php?page=Victorinox+SwissTool+manual

But the Charles Elsener tool came with this tiny one-page guide. (see photo) All it has on the reverse side is some warranty info and "use and care tips." Let me know if you want either manual, and I will email you a full-size scan.

[Dunc]

   I dont have that one . Would you mind emailing the one that came with the signature please ?  Still going to look into the wall mounted display case , even if its without the user manual .

Dunc

[J-sews]

  I dont have that one . Would you mind emailing the one that came with the signature please ?  Still going to look into the wall mounted display case , even if its without the user manual .

Dunc

Finally got it scanned for you Dunc. It should be waiting in your mailbox by the time you read this 

[Dunc]

  I dont have that one . Would you mind emailing the one that came with the signature please ?  Still going to look into the wall mounted display case , even if its without the user manual .

Dunc

Finally got it scanned for you Dunc. It should be waiting in your mailbox by the time you read this 

Got it    Thankyou very much 

dunc

[navihawk]

Glad my swisstool went to a good home.I can personally say the only thing it cut was tape on a few boxes.Any scratches were probably from kicking around the attick.The little scratch on the button on the sheath was from lying on the floor.It's funny seeing it on the net.Enjoy.
Steve

[Dunc]

Glad my swisstool went to a good home.I can personally say the only thing it cut was tape on a few boxes.Any scratches were probably from kicking around the attick.The little scratch on the button on the sheath was from lying on the floor.It's funny seeing it on the net.Enjoy.
Steve

Steve I'm really pleased with it    Dont worry I'll look after it .

Dunc

[FRESHpalm]

That thing is amazing! 

1 question. The boxs that your RS and X came in seem strange to me. When i got my RS it came in a silver box with Victorinox on the front of it.
Are those boxes exclusive to the UK or something?
Thanks

-Fresh

[Dunc]

That thing is amazing! 

1 question. The boxs that your RS and X came in seem strange to me. When i got my RS it came in a silver box with Victorinox on the front of it.
Are those boxes exclusive to the UK or something?
Thanks

-Fresh

I'm not sure    I thought they were for Europe . All the ones I bought in the UK came in boxes .

Dunc

[J-sews]

Dunc,
Here's a photo like the one at the start of this thread. Like yours, my signature tool has a round boss sticking up, but no "post".

[Dunc]

great pic Bob    It shows really well . Thanks
Are any of your other tools like that ?


Dunc

[Dunc]

I recieved an email from Mr R Elsener yesterday regarding the Signature Swisstool .Isnt it amazing that a company of that size takes time to answer and follow up questions . Do we really need any other brand ?  

This is rather interesting ......

Dear Mr Moore

 

We are sorry to inform you that at the moment we are not able to tell you more about your SwissTool. Unfortunately, it is not one of those my brother has signed some time ago. By the way, it is my fathers' handwriting. It seems if the number on the blade and the signature has been put on the tool by our representative in the USA. As soon as we find out more about this production run we will get in contact with you.

 

 

Yours sincerely



Victorinox AG

Robert Elsener




So it left Switzerland as a normal Swisstool and was engraved in the U.S . Plus its his Father signature and not his brothers .

Dunc

[WhichDawg]

WoW! shweeeeet! nice response from the man
they are the best.

[J-sews]

Ahhh....very interesting! So Dunc's hunch was right! (because of the type of sheath included with the tools, Dunc had suspected earlier that they were US-only)

I'm still curious about the numbering on the blade and the total quantity produced. Hopefully we will hear more.


And yes, thanks so much to Mr Elsener for taking the time to send a reply! Just one more bit of evidence of what a first class company Victorinox is!

[Benner]

That's damn good that they replied.  Will be interesting to hear the follow-up.

[felinevet]

I have found that the Elseners reply to most every inquiry. I'm not sure that they don't have an assistant who replies under their name but however they work it it is awesome customer service.

[Dunc]

Got an email from Victorinox today and they havnt forgot about us but there is still some more digging to be done . This isnt as straight forward as you'd think .

Dunc

[Benner]

It's good of them to keep you updated. 

[Dunc]

It's good of them to keep you updated. 

They have been very helpfull  I couldnt of asked for better service

Dunc

[J-sews]

Yes, all too often these days the ordinary customer is forgotten about. I like the way Victorinox puts the customer first, both in the quality of their products and the quality of their service.

[Mike, Lord of the Spammers!]

Good show Victorinox