My humble apology

Gareth · **Reply #30 on:** February 05, 2012, 10:36:23 AM

Yeah, I don't think you'll find many threads about poor customer service from Gerber in the US. Of course it's up to you if you send in a tool when you don't know the circumstances of how it was damaged.

MeadMaker · **Reply #31 on:** February 05, 2012, 01:53:43 PM

My conscience won't let me send it in. The warranty specifically says "Gerber warrants to the original consumer purchaser..." and I am not the original purchaser.

Mercury · **Reply #32 on:** February 05, 2012, 08:11:08 PM

I don't like that wording. It's not like you purchase the warranty when you bought the tool. Leatherman warrants the tool, and they say so.

I've never had an experience with Gerber warranty but from what I gather it's just as good as Leathermans warranty.

jzmtl · **Reply #33 on:** February 05, 2012, 08:17:12 PM

Warning-Adult humour and language in the clip.

There's a lot of going on in the knife world, people just bashing a company because it's the popular thing to do, even though they probably have never used anything from that company. A Gerber knife gets crapped on even before it's released and a very similar knife from a "more reputable" company is being raved.

Sazabi · **Reply #34 on:** February 05, 2012, 08:42:22 PM

I actually do kinda like Gerber multitools and their older knives, I'm just not that big of a fan of their stubby drivers, but that's due to space limitations. Their newer knives just don't spark with me, nor do their mystery steel for their blades. :/

I still want one of their Applegate folders at some point, though; it'd be wonderful if their 15th anniversary folder was made into regular production. >.>