"Just my luck" or "I'm an idiot," You decide

captain spaulding · **on:** October 26, 2013, 08:29:57 PM

Well either it's just my luck or i'm a complete idiot. You make the call.

So I just received my CRKT Cruiser and it allows for all four positions of carry and comes with an extra pocket clip. I received the knife and needed to change the clip to a tip up, right front pocket setup. Funny thing is that the way the clip is it will not work. Either there is a huge gap when screwed down or the clip is way off to the side.

Hmm..... I figured it out the second clip provided is shaped different to accommodate for this.

Ohhh wait its not......

Same exact clip. Soooo..... my question is, is the second clip provided supposed to be shaped different and they provided the wrong one or am I missing something and am going to feel like a complete idiot in a few minutes? You decide.

A few pictures so you can tell what i'm talking about.

enki_ck · **Reply #1 on:** October 26, 2013, 08:40:28 PM

Wrong clip I'd say.

captain spaulding · **Reply #2 on:** October 26, 2013, 08:51:11 PM

Thanks enki_ck. I wen't to CRKT's website and they offer replacement parts free of charge. I asked for a new clip and screws and explained why. I also asked for a few frame screws as backups since they are already sending the clip.

Seems to be great customer service. Now we wait and see if they send it and if it's the right one.

EDIT: Is that your picture. If so do you have the knife handy to check if the clips are exactly the same shape or if they are different?

enki_ck · **Reply #3 on:** October 26, 2013, 09:24:12 PM

Nope, not my pic, I just searched the google images for a pic of the knife with the reverse side clip.

captain spaulding · **Reply #4 on:** October 26, 2013, 09:26:04 PM

No worries. Thanks.

enki_ck · **Reply #5 on:** November 05, 2013, 03:14:33 AM

Did you hear back from them or gotten the right pocket clip?

captain spaulding · **Reply #6 on:** November 05, 2013, 03:42:22 AM

I put in the request and am just waiting to see what they send.

sardauker · **Reply #7 on:** November 05, 2013, 06:59:57 AM

Am I really missing something, or the clip in the second pic is just "upside down"?
The holes are just a bit off. One of them, at least.

Yep, a symmetrical-bent clip would be the best, if the holes are pre-existent.

captain spaulding · **Reply #8 on:** November 05, 2013, 08:37:32 AM

Quote from: sardauker on November 05, 2013, 06:59:57 AM

Am I really missing something, or the clip in the second pic is just "upside down"?
The holes are just a bit off. One of them, at least.

Yep, a symmetrical-bent clip would be the best, if the holes are pre-existent.

Yes it is upside down because I was showing it trying to be installed into the Tip-Up position. The screws only match up when it is upside down or in the crazy position in the last picture.

sardauker · **Reply #9 on:** November 05, 2013, 11:50:50 AM

Ok, I'll remove my Captain Obvious mask after one last question:

shifting one hole clockwise is so undoable?

captain spaulding · **Reply #10 on:** November 05, 2013, 09:59:21 PM

Not sure I understand exactly what your saying?

sardauker · **Reply #11 on:** November 06, 2013, 01:51:50 PM

with the clip in the right sense, put it with the first hole over nothing, the second over the first of the knife ad the third over the second. If they match, obviously.

captain spaulding · **Reply #12 on:** November 07, 2013, 01:25:37 AM

You mean like this?

AimlessWanderer · **Reply #13 on:** November 07, 2013, 01:41:32 AM

Quote from: sardauker on November 06, 2013, 01:51:50 PM

with the clip in the right sense, put it with the first hole over nothing, the second over the first of the knife ad the third over the second. If they match, obviously.

I know what you mean sarduker, but it would still be rotated well out of line with the knife $:-\$

captain spaulding · **Reply #14 on:** November 07, 2013, 01:50:24 AM

Whoops. Posted the wrong picture. I mean't to post this one.

and this

captain spaulding · **Reply #15 on:** November 07, 2013, 01:51:54 AM

And just for fun and because I wanted to show how much of a monster this thing is. It's next to an Endura4.

sardauker · **Reply #16 on:** November 07, 2013, 01:02:19 PM

Ok, sorry for the dumb suggestion :/
self-

captain spaulding · **Reply #17 on:** November 25, 2013, 10:05:41 PM

Still have not received the replacement parts.

Hopefully they come today or tomorrow. They ask to allow up to 4 weeks for delivery which will be tomorrow.

captain spaulding · **Reply #18 on:** November 26, 2013, 03:28:14 AM

Didnt come today.

captain spaulding · **Reply #19 on:** December 05, 2013, 01:11:16 AM

I STILL have not received the parts.

Looks like there awesome free parts service isn't so awesome.

Gareth · **Reply #20 on:** December 05, 2013, 01:35:23 AM

bummer.

Syndicate · **Reply #21 on:** December 05, 2013, 01:52:51 AM

I think your postman stole it, he's now got an awesome pocket clip stuck to his wallet.

captain spaulding · **Reply #22 on:** December 05, 2013, 01:59:40 AM

Quote from: Syndicate on December 05, 2013, 01:52:51 AM

I think your postman stole it, he's now got an awesome pocket clip stuck to his wallet.

lol. I guess i'm going to have to keep an eye on him.

captain spaulding · **Reply #23 on:** December 05, 2013, 02:00:23 AM

Quote from: Gareth on December 05, 2013, 01:35:23 AM

bummer.

I know right. I have had the knife for over a month and haven't been able to carry it once. Might just sell the dang thing and cut my loses.

captain spaulding · **Reply #24 on:** December 17, 2013, 12:22:59 AM

Update: I checked my orders through there website and they held the orders since the knives where both discontinued. I talked to a very nice and helpful woman who let me know what parts they do have left for the knives I was requesting for and placed a new order with the available parts.

Side Note: She informed me since they where both discontinued I could exchange them in for a credit towards a new CRKT knife.

Out of curiosity I asked what they where offering. For the Cruiser she told me (around) $59.00 and my Crawford/Casper was (around) $45.00. I say around because I did not write it down and don't remember exact prices she gave me. Considering I paid........ $25 ish for the Cruiser that's not a bad deal.

The only problem I see is you would probably have to use the credit through them and pay full retail price for whatever you decide to get. Good to know they offer this though.

pfrsantos · **Reply #25 on:** December 19, 2013, 04:45:20 PM

Seems this is a clip for "lefties"... Doens't make much sense, you should have a clip that's easily used for both left and right carrying. Or give you the chance to choose what side you prefer and then send the clip and scales prepared for it accordingly.

(love the sound of that word, accordingly. Don't use it enough...)

captain spaulding · **Reply #26 on:** January 29, 2014, 09:09:49 PM

Still nothing! Its been over 3 months since the first parts request and 1 1/2 months since I called and they re-placed the order.

I haven't been able to carry this knife once.

enki_ck · **Reply #27 on:** January 29, 2014, 09:18:00 PM

When I saw the thread back up I thought "Finally!" CRKT aren't exactly showing their best CS in this case.

captain spaulding · **Reply #28 on:** January 29, 2014, 09:23:07 PM

Quote from: enki_ck on January 29, 2014, 09:18:00 PM

When I saw the thread back up I thought "Finally!" CRKT aren't exactly showing their best CS in this case.

Im going to call again and find out WTF is going on. Cant wait to see what the excuse is this time.

.

Im not really that pissed about it. I just want to be able to carry it and its just been sitting on my desk with me staring at it for 3 months. If I dont get the parts soon I might just sell it.

WhichDawg · **Reply #29 on:** January 30, 2014, 12:05:29 AM

wow this is bad service. I've had companies (blade and tool) call me if their is a delay of any kind. it's not like you never called them or emailed them and "reminded" them/let them know the problem(s)

I'd be upset and probably never order from them again...

(and post in as many forums what happened to you)

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"Just my luck" or "I'm an idiot," You decide

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