One of my paratools has a bent wire cutter, that bent on fairly soft wire. The same type of wire that my other paratool has cut many times with no issues.
I called SOG and explained the situation to see if it is something they would warranty, they told me yes it would be covered then they told me I could send it in or they could send me the plier head. I asked them to send me the plier head.
I've always liked SOG tools because they are easy to service...I can't wait to put the new plier head in.
So as long as I receive the plier head without issue I would give their warranty an A+