Bad writing is my favorite...
If they send everything back to Switzerland, I still have a long time to wait for my poor Atlas. I was hoping for a new one, too, but it's been over a month, so...
I sent them two of my SwissTools to warranty and got brand new replacements within ONE week!
They have held up very well! If the SwissTool had OHO blades I would EDC it!
I sent them to: 7 Victoria Drive.. It's there new office. But, I asked about sending my CyberTool and they send to send knives to- VSAAttn Knife Repair7 Victoria DriveMonroe Ct 06468Oh, and the form you have to fill out is here- http://www.swissarmy.com/CustomerService/Documents/RepairRequests/Knife%20Repair%20Request.pdf
Yeah, does Scibber reside in the US?