Leatherman QC Fails

zoidberg · **Reply #90 on:** February 09, 2015, 12:59:37 PM

Totally did not notice that when I quoted it.

bounding star · **Reply #91 on:** February 09, 2015, 11:28:33 PM

Sorry bout that, does this work?

enki_ck · **Reply #92 on:** February 10, 2015, 12:00:36 AM

Yes, it does.

Looks like they installed a Squirt blade into yours. The Style blade also has a bit of a bump on the back of the blade and the nail nick is lower.

pingu · **Reply #93 on:** February 10, 2015, 12:44:57 AM

and this one too apparently?

http://www.leatherman.com/24.html

enki_ck · **Reply #94 on:** February 10, 2015, 12:50:52 AM

Quote from: pingu on February 10, 2015, 12:44:57 AM

and this one too apparently?

http://www.leatherman.com/24.html

Hm, didn't notice the change. Both my Style and Style CS have the one with two small holes. Maybe they decided to only make one blade after they scrapped the Style.

It would be more economical to use the same blade on Squirts, Micras and Style CS than making a separate one for the Style CS only.

So it seems you have a new batch blade on your tool, not QC fail.

av8r1 · **Reply #95 on:** February 10, 2015, 01:07:47 AM

Actually, the Micra's blade is different than the Style/squirts. The Micra's blade is smaller in chord, but very similar. The Style and Squirt blades begin as the same blank, but as noted the nail nicks end up in different places and they punch the two holes.

bounding star · **Reply #96 on:** February 10, 2015, 01:58:37 AM

Quote

Hm, didn't notice the change. Both my Style and Style CS have the one with two small holes. Maybe they decided to only make one blade after they scrapped the Style. It would be more economical to use the same blade on Squirts, Micras and Style CS than making a separate one for the Style CS only.

So it seems you have a new batch blade on your tool, not QC fail.

Ahh, interesting

zoidberg · **Reply #97 on:** February 10, 2015, 02:24:12 AM

I think it's a good change, better leverage etc.

lxbatty · **Reply #98 on:** April 06, 2015, 04:47:38 AM

I just bought the Wave/Croc/Bit Extender pack online from MEC, I haven't looked too closely yet at the Wave itself (it'll be a present for my son) but I'm keeping the Croc for myself to spare my Surge from prying/chiseling type jobs.

It looks like this Croc might have slipped out of place before being stamped.

bounding star · **Reply #99 on:** April 06, 2015, 06:37:27 AM

I was watching a doco about Victorinox the other day, and by the looks of it, Vic has just as many slip-ups in manufacturing as other companies such as leatherman, but they employ enough people, with enough skill, that Nothing with any sort of fault ever gets into the market.

Leatherman needs to do the same.

BASguy · **Reply #100 on:** April 07, 2015, 04:37:18 AM

Quote from: bounding star on April 06, 2015, 06:37:27 AM

I was watching a doco about Victorinox the other day, and by the looks of it, Vic has just as many slip-ups in manufacturing as other companies such as leatherman, but they employ enough people, with enough skill, that Nothing with any sort of fault ever gets into the market.

Leatherman needs to do the same.

It's near impossible to run a manufacturing process without almost regular amounts of scrap/waste. It's entirely an issue of whether or not a rigid quality control process meets the business objectives. If a certain amount of warranty expenditure proves justifiable in regard to higher margins then the QC is not going to be as stringent, thus lowering the amount of production scrap/waste.

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Humppa · **Reply #101 on:** April 07, 2015, 09:02:31 PM

Massive play on the scissors of my blue Micra. I have an SS one, that is fine of QC.

It doesn´t bother me much, but it needs to be named as a problem.

Kev D · **Reply #102 on:** July 30, 2015, 11:22:37 AM

Quote from: hennypenny on May 27, 2013, 03:57:50 PM

I'm going to start with my Charge AL, which has the diamond file that rubs on the inside of the black scale handle.

My new surge does the same thing with the file, though I think its just because the file is slightly bent and not a holder misalignment.

Its Hard To Know · **Reply #103 on:** July 30, 2015, 06:02:44 PM

Ive only had one issue with my LMs
I bought a Surge and when I first went to close it (in the package it was opened up, a clamshell package) it was really hard to close and it marred the plier jaw (it hit one of the other tools as it closed).

Then, after that, the handles were loose when closed.

Took it to the LM store and had a new one a minute later

Everyone is going to have QC issues here and there, things just slip through.
But I will say it was nice seeing the parts checked/tested at the LM factory when I did the tour.
But, again, everyone makes mistakes, not a big deal

sawman · **Reply #104 on:** July 30, 2015, 07:14:03 PM

Quote from: Its Hard To Know on July 30, 2015, 06:02:44 PM

Ive only had one issue with my LMs
I bought a Surge and when I first went to close it (in the package it was opened up, a clamshell package) it was really hard to close and it marred the plier jaw (it hit one of the other tools as it closed).

Then, after that, the handles were loose when closed.

Took it to the LM store and had a new one a minute later

Everyone is going to have QC issues here and there, things just slip through.
But I will say it was nice seeing the parts checked/tested at the LM factory when I did the tour.
But, again, everyone makes mistakes, not a big deal

I've had more than my share of LM QC issues but to be fair, I've had a lot of perfect tools from them also. When they do get it right - it's pretty sweet!

Paolo Enrico Pasco · **Reply #105 on:** September 09, 2016, 05:37:18 AM

I hope Leatherman improves their Quality Control, if they dont have any plans of doing so, might as well lower the price point. Blade play here and there, File Rub, Deep scratches and manufacturing irregularites out of the sealed clamshell package for that matter, etc etc.
They shouldnt wait till Victorinox Swisstool RS will have One Hand Opening Plain and Serrated Blades... Incorporate the design of their Rangergrip One Hand Opening blades with the Swisstool Series, Leatherman will have a problem.

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captain spaulding · **Reply #106 on:** September 09, 2016, 05:40:56 AM

Quote from: Paolo Enrico Pasco on September 09, 2016, 05:37:18 AM

I hope Leatherman improves their Quality Control, if they dont have any plans of doing so, might as well lower the price point. Blade play here and there, File Rub, Deep scratches and manufacturing irregularites out of the sealed clamshell package for that matter, etc etc.
They shouldnt wait till Victorinox Swisstool RS will have One Hand Opening Plain and Serrated Blades... Incorporate the design of their Rangergrip One Hand Opening blades with the Swisstool Series, Leatherman will have a problem.

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Sadly the exact opposite has happened. The quality control has been going down and they somewhat recently increased prices by about 30%.

kingofswords · **Reply #107 on:** September 09, 2016, 01:15:38 PM

got my warranty replacement wave back last week cos my previous warranty replacement had a wobbley file(left and right so was short liner lock)
anyone the new has a solid file....but other 3 tools are slighly wobbly now lol but nothing major
also back nub on file needs filing down as 1 1/2mm of file sticks out cover which isnt a problem as i dont carry it in my pocket

guess its just the modern world

JBW1 · **Reply #108 on:** September 09, 2016, 01:45:37 PM

Quote from: Paolo Enrico Pasco on September 09, 2016, 05:37:18 AM

They shouldnt wait till Victorinox Swisstool RS will have One Hand Opening Plain and Serrated Blades... Incorporate the design of their Rangergrip One Hand Opening blades with the Swisstool Series, Leatherman will have a problem.

THIS is what dreams are made of

kingofswords · **Reply #109 on:** September 12, 2016, 01:32:18 AM

now my scissors have stopped springing back

SteveC · **Reply #110 on:** September 12, 2016, 01:45:13 AM

Try a little oil on them.

kingofswords · **Reply #111 on:** September 12, 2016, 02:14:41 AM

ill give it a go steve but the spring itself is wobbly when in locked postion

Paolo Enrico Pasco · **Reply #112 on:** September 15, 2016, 07:41:11 AM

Leatherman QC issues is not just isolated cases or batch related. Witnessed this first hand. Im not posting this because I hate Leatherman, I actually love LM MTs and I want their Quality to go back Top Notch just like the old times.

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Paolo Enrico Pasco · **Reply #113 on:** September 15, 2016, 07:44:19 AM

Leatherman's Quality Control Diminished. I love Leatherman MTs, I dont even bother buying other brands. So this ramphant Quality Issues is really disappointing. Witnessed the quality issues first hand, inspected more than 20 units (in regular cardboard boxes), on different stores. Almost all has issues, mostly fit and finish, Blade Play, inner tools play, Scales moving, File Rub, hard scratches out of the box even those in Blister Packages. Just sad. I really hope they do something about this. We love leatherman for their top notch quality as well as functionality.

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