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Victorinox Warranty PaRt II!!

Leatherman123 · 4 · 1150
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Offline Leatherman123

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Victorinox Warranty PaRt II!!
on: July 08, 2008, 12:38:36 AM
So, I sent a Cybertool 34, SwissChamp, and Swisstool for warranty... They got them on two Fridays ago- and I got the SwissTool Friday and the SAKs today.. They completely refurbished both SAKs and replaced the SwissTool.. Why did I send them for warranty work? The Cybertool 34 was loose, SwissChamp had a broken tip and the scissors were deformed, and the when the handles were closed on the SwissTool they would rattle. They said the main spring was broken.. I am very impressed with Vic warranty- again!!  :cheers:
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us Offline Poncho65

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Re: Victorinox Warranty PaRt II!!
Reply #1 on: July 08, 2008, 12:54:20 AM
Well I am glad that they stand firmly behind there warranty :cheers: even for minor things :D Of course a minor thing might actually be a big thing that you don't even know about until you send it in to find out ;)
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Offline Rodion

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Re: Victorinox Warranty PaRt II!!
Reply #2 on: July 08, 2008, 01:43:40 AM
Wait wait wait wait wait...

did you just say that Swisstool was broken?

That's it, I'm holding on to my Swissgrip till death do us part.
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Offline Leatherman123

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Re: Victorinox Warranty PaRt II!!
Reply #3 on: July 08, 2008, 01:51:01 AM
No, it wasn't really broken and it still functioned fine... It was just very annoying!!
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