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Anyone have a broken SOG Flash I?

us Offline captain spaulding

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Re: Anyone have a broken SOG Flash I?
Reply #30 on: August 18, 2015, 03:11:37 AM
Suprise, suprise. UPS showed up to my door today with a package.  :think: ............. Says its from SOG!

They replaced it with no questions asked. A+ performance SOG!  :tu: I am very pleased and impressed with their customer service. They even sent me a "real" new one in the box. Most companies send out new no box or "new" (parted together) no box. SOG hit it on the head with this warranty experience which goes a long way with me when considering future purchases. I have actually been having a bad experience with Benchmades willingness to help on a certain request and it really makes one think about future purchases with that company.

Anyways. Thank you SOG, I will enjoy my new Flash I. You are making your company look great!  :tu:


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