At work i don't have the need for a full-size multitool as i have all the tools i need for the job, and during weekends I don't find myself needing anything that's not on my minichamp, besides a larger knife, pliers and a screwdriver. i actually really like the way the screwdriver is implemented on this tool, i can use standard bit holders to extend the reach of my screwdriver. I really just want a properly built reactor as there isn't a tool on the market that can compete with its size and weight.
However the build quality on this tool is really lacking, especially for a tool with this price tag. although its function is not impeded by the flaws i have discovered with my tool, I cannot say i am confident it will survive even a week of carry. So my question is, Should I exchange the tool in-store and hope the next one isn't defective as well, or do i send it back to sog? I'm not thrilled with the idea of sending my new tool away in the mail for x amount of days/weeks. Also I don't have confidence that the replacement wont be defective. I purchased this tool at cabelas, i'm not familiar with their return policy but at least if they accept an exchange i can potentially inspect the tool before the exchange.
Consumers shouldn't be required to use the warranty service right out of the box, in my opinion!