what shipping service did leatherman use to return your items?Still waiting to get my skele back, it's been two weeks
has anyone had their warranty claims rejected? If so did they notify you?Still waiting for my skele...the tracking number shows it was delivered to them on june 21st. I'm sure it'll be here in the next couple days
Just talked to someone on Leatherman chat they are just opening returns they got on 6-21-17 she told me from the time they open the return it's 20 day turn around
An update on my end: I got an email from leatherman today with a ups tracking number and a note that it was on it's way!
Quote from: WiSAKfan on July 16, 2017, 12:32:58 AMAn update on my end: I got an email from leatherman today with a ups tracking number and a note that it was on it's way! let us know what they did .replaced it if so what with ? Or fixed it
They replaced it. I guess there is a first generation skele and second generation and this one is the latter.
Well it looks like it took just under 25 days but the mailman finally had something from Leatherman - looked inside and found a nylon pouch with a Rebar instruction manual, and to my surprise when opening the sheath, it was a Wave! Leatherman went above and beyond on this one. Kudos!
(Now, wheres Outback in Idaho? )