Multitool.org Forum
+-

Hello Lurker! Remove this ad and much more by logging in.


Schrade tough tool warranty

stugumby · 14 · 1682
« previous next »
Pages: 1   Go Down

Offline stugumby

  • Full Member
  • ***
    • Posts: 182
Schrade tough tool warranty
on: April 24, 2018, 10:22:39 PM
Well the lower handle rivets broke off at the head, so now the folding tools are a flopping. So who owns schrade these days, is it taylor tools or battenfeld technologies? Did a google and got 3 differnt answrs, also im almost the original owner but got it as a gift so never registered it.  Going to do some more searching and mail it off , will see what happens.

us Offline gerleatherberman

  • *
  • Zombie Apprentice
  • ********
    • Posts: 10,549
  • Man of Multiple MultiTool Manufacturers
Re: Schrade tough tool warranty
Reply #1 on: April 25, 2018, 03:09:59 AM
You'll probably get a Taylor brands made Tough Tool in return. I don't think they bother fixing the old ones. Taylor produces the Tough Tool now. :facepalm:

If I were you, I'd try and locate a pivot pin with screws to put in where the rivet broke. The Taylor version isn't awful, but it doesn't hold a candle to the original U.S.A versions.
Pontificating particularly pious positions pertaining to polymorphic paraphernalia. G-Man.
Merit Badges Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Start a new thread with a photo of at least 5 different Charge models in your collection Start a new thread and post a photo of the multitool for seven (7) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Start a new thread with photos of your astronomy gear with a multitool Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Start a new thread with photos of your Buck knives in use Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread with a photo of a blood blister and Mr Pinchy (Gerber Multiplier) Start a thread with photos of at least 5 different MP600 models in your collection Start a new thread with photos of your titanium gear with a multitool or sak Start a new thread and post a photo of the multitool for fifteen (15) consecutive days. Must start a thread with a photo of at least five (5) of your watches Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Must buy an item through the MTo Store

us Offline Poncho65

  • Global Moderator
  • *
  • Just Bananas
  • *
    • Posts: 86,010
Re: Schrade tough tool warranty
Reply #2 on: April 25, 2018, 03:42:29 AM
Another vote for fixing it yourself :salute: :D
Merit Badges Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Must update or add a page on the Multitool.org Multitool Encyclopedia Carry an orange item and post a picture of it everyday for 30 days. Start a thread with a photo of at least ten OPT's in your collection Participate in a challenge by carrying  a Leatherman Pulse or ST200 and post a photo of it  for thirty (30) consecutive days. Start a new thread and post a photo of the Leatherman MiniTool for thirty (30) consecutive days. In this challenge,  carry one(1) Pliers-based or Non-pliers multitool that we always have prejudice against, hate or even fear and post a picture everyday for 30 days Using EDC items randomly selected with a poker hand, post a photo of your EDC or a component of the EDC that got used during the course of the day for 4 weeks (or 30 consecutive days) In the spirit of the Batman utility belt. A 30 day challenge were you have to have at least 2 things clipped to your belt (preferably more). Start a thread and post a picture of your clipped gear each day for 30 days. Participate  in a Challenge thread and post a photo of a Leatherman Skeletool for thirty (30) consecutive days. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Start a new thread and post a photo of the keychain for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. You have one of your pictures in the 2018 calendar or in top three of the calendar poll in any month of the given year. You have one of your pictures in the 2019 calendar or in top three of the calendar poll in any month of the given year. You have one of your pictures in the 2017 calendar or in top three of the calendar poll in any month of the given year. Start a new thread and post a photo of the multitool for thirty (30) consecutive days.

00 Offline Sam Lim

  • No Life Club
  • ******
    • Posts: 2,306
Re: Schrade tough tool warranty
Reply #3 on: April 25, 2018, 10:36:59 AM
Agree with above. You could try fixing it yourself. Or, get a Taylor brand one and salvage its post screw. I am just shooting this off my mouth. I dun know if it fits...
Merit Badges Must post a step by step pictorial of a knife or MT Mod, done by you that includes changing the main chassis of the tool in a significant way. By machining, welding or cutting original design to accept new tool loads. Requests will be reviewed.

au Offline ReamerPunch

  • Thread Killer 2017
  • *
  • Zombie Apprentice
  • ********
    • Posts: 10,248
  • Born to multitask.
Re: Schrade tough tool warranty
Reply #4 on: April 25, 2018, 10:42:42 AM
If it's just the pin, then putting a barrel screw would be the easier option.
Is it an old USA one, or a new one?
Merit Badges  Carry tools with single functions only. No multi-tools, no multi-layer Swiss Army Knives, no combo one-piece tools and post a photo for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of a Delemont SAK for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of a SAK-alike, aka multi-layered, knife-based pocket tools for thirty (30) consecutive days. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of  a Bladeless Multitool for 30 days Participate  in Challenge thread and post a photo of a Farmer X SAK for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of your EDC or a component of the EDC that got used during the course of the day for thirty (30) consecutive days. For each of the 30 days, or for as many as you are able to, post a picture of: Progress- Meals- Activities- Gear and participate in the thread and encourage each other. Participate and contribute in Challenge thread and post a photo of either an Axe, MT/Folding knife or Fixed blade (picked at the beginning of challenge) for thirty (30) consecutive days. Start a new thread and post a photo of the pen for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the 111mm sak for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of  a Opinel  knife  for 30 days Carry an orange item and post a picture of it everyday for 30 days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Participants shall carry and use one Soldier knife, the model of their choosing, for the duration of the 90 days and post a picture each day.

ca Offline Grant Lamontagne

  • Head Turd Polisher
  • Administrator
  • *
  • Just Bananas
  • *
    • Posts: 65,941
  • Optimum instrumentum est inter aures
Re: Schrade tough tool warranty
Reply #5 on: April 25, 2018, 02:53:33 PM
They are owned by Taylor Cutlery and they will replace your good tool with something that is entirely undesirable. the Taylor made Tough Tool has had any and all Toughness bred out of it and it should have been renamed to the Wet Noodle Tool after the guy who decided to make it out of the cheapest recycled pot metal they could find.

I am going to echo everyone else's statement that you try to find a replacement piece, even if it means buying a junked Tough Tool and using it for parts.

Def
Leave the dents as they are- let your belongings show their scars as proudly as you do yours.
Merit Badges Take part in the christmas pool or a rak type giveaway. Those wanting to say thank you for a rak may also nominate for the santa. For those who posted like a boss. Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Start a new thread with a photo of custom or non standard SAK scales in your collection Start a thread with a photo of a repair you made with duct tape Start a new thread including a photo of shooting at least two (2) different airguns and at least one (1) photo of target (airguns) Start a thread with a photo of at least ten OPT's in your collection Must start a thread with a photo of at least five (5) of your watches Must start a thread showing a photo of at least eight BO tools Start a thread with photos of at least 1 MTO branded tool in your collection Start a new thread showing photos of your outdoor cooking Must have a review written in the proper format and posted on the Main Site Start a new thread with a photo of at least 5 different Charge models in your collection

Offline stugumby

  • Full Member
  • ***
    • Posts: 182
Re: Schrade tough tool warranty
Reply #6 on: April 25, 2018, 05:00:56 PM
this is a taylor tool chinese with riveted handle not the torx head pillar and post, i shipped it yesterday, i got an email from bittenfeld technologies who now owns schrade and they wanted a pic. oh well its shipped. Thanks for the ideas, i know lowes sells small pillar and post screws.

au Offline gregozedobe

  • Absolutely No Life Club
  • *******
    • Posts: 5,091
  • Apparently it is possible to have too many tools;)
Re: Schrade tough tool warranty
Reply #7 on: April 25, 2018, 07:35:47 PM
Quote from: stugumby on April 25, 2018, 05:00:56 PM
this is a taylor tool chinese with riveted handle not the torx head pillar and post, i shipped it yesterday, i got an email from bittenfeld technologies who now owns schrade and they wanted a pic. oh well its shipped. Thanks for the ideas, i know lowes sells small pillar and post screws.

I was sure the USA made ones had rivets, and the torx screw version was the cheap, poor quality Taylor el-crappos.
babola: "Enjoy your tools and don't be afraid to air your opinion and feelings here, but do it in courteous and respectable way toward others, of course."

Offline stugumby

  • Full Member
  • ***
    • Posts: 182
Re: Schrade tough tool warranty
Reply #8 on: May 06, 2018, 02:28:28 PM
Got it in the mail yesterday, new torx screws tool with sheath, STN1, At least they stand behind their product and replaced it quickly. Overall a rather pleasant warranty experience, my only cost was shipping to them. :mail:

us Offline gerleatherberman

  • *
  • Zombie Apprentice
  • ********
    • Posts: 10,549
  • Man of Multiple MultiTool Manufacturers
Re: Schrade tough tool warranty
Reply #9 on: May 06, 2018, 03:37:46 PM
Good to hear they didn't give you anu heartburn over replacing it. And that was a fast turnaround.  :cheers:
Pontificating particularly pious positions pertaining to polymorphic paraphernalia. G-Man.
Merit Badges Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Start a new thread with a photo of at least 5 different Charge models in your collection Start a new thread and post a photo of the multitool for seven (7) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Start a new thread with photos of your astronomy gear with a multitool Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Start a new thread with photos of your Buck knives in use Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread with a photo of a blood blister and Mr Pinchy (Gerber Multiplier) Start a thread with photos of at least 5 different MP600 models in your collection Start a new thread with photos of your titanium gear with a multitool or sak Start a new thread and post a photo of the multitool for fifteen (15) consecutive days. Must start a thread with a photo of at least five (5) of your watches Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Must buy an item through the MTo Store

00 Offline Sam Lim

  • No Life Club
  • ******
    • Posts: 2,306
Re: Schrade tough tool warranty
Reply #10 on: May 06, 2018, 07:53:39 PM
Quote from: stugumby on May 06, 2018, 02:28:28 PM
Got it in the mail yesterday, new torx screws tool with sheath, STN1, At least they stand behind their product and replaced it quickly. Overall a rather pleasant warranty experience, my only cost was shipping to them. :mail:

Really glad they sent you a replacement. But it sounds like they sent u a more recent Chinese made one? If so, how do you find the quality in comparison?
Merit Badges Must post a step by step pictorial of a knife or MT Mod, done by you that includes changing the main chassis of the tool in a significant way. By machining, welding or cutting original design to accept new tool loads. Requests will be reviewed.

Offline stugumby

  • Full Member
  • ***
    • Posts: 182
Re: Schrade tough tool warranty
Reply #11 on: May 07, 2018, 11:10:17 PM
appears to be the same, the older tool i had had china stamped in the inside of the handle. since this is new its a bit stiff on the few locking tools but ok so far.

00 Offline Sam Lim

  • No Life Club
  • ******
    • Posts: 2,306
Re: Schrade tough tool warranty
Reply #12 on: May 08, 2018, 08:23:53 AM
Hmm.. Ok this is confusing.. All along I thought u had a USA made TT. But having China stamp in the handle of a riveted handle.. Thats new to me. But I do not know much about Schrade history to start with. Well. Still cool that they replaced the tool and you are happy with it.  :like:
Merit Badges Must post a step by step pictorial of a knife or MT Mod, done by you that includes changing the main chassis of the tool in a significant way. By machining, welding or cutting original design to accept new tool loads. Requests will be reviewed.

us Offline Poncho65

  • Global Moderator
  • *
  • Just Bananas
  • *
    • Posts: 86,010
Re: Schrade tough tool warranty
Reply #13 on: May 09, 2018, 11:56:30 AM
They have been making the Tough Tool for several years in China now I believe :think: So even if he has had it for say 10 years (a long time in my book :D ) then it would still have China stamped in the handle :salute:

Glad they took care of you in the warranty :like:
Merit Badges Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Must update or add a page on the Multitool.org Multitool Encyclopedia Carry an orange item and post a picture of it everyday for 30 days. Start a thread with a photo of at least ten OPT's in your collection Participate in a challenge by carrying  a Leatherman Pulse or ST200 and post a photo of it  for thirty (30) consecutive days. Start a new thread and post a photo of the Leatherman MiniTool for thirty (30) consecutive days. In this challenge,  carry one(1) Pliers-based or Non-pliers multitool that we always have prejudice against, hate or even fear and post a picture everyday for 30 days Using EDC items randomly selected with a poker hand, post a photo of your EDC or a component of the EDC that got used during the course of the day for 4 weeks (or 30 consecutive days) In the spirit of the Batman utility belt. A 30 day challenge were you have to have at least 2 things clipped to your belt (preferably more). Start a thread and post a picture of your clipped gear each day for 30 days. Participate  in a Challenge thread and post a photo of a Leatherman Skeletool for thirty (30) consecutive days. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Start a new thread and post a photo of the keychain for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. You have one of your pictures in the 2018 calendar or in top three of the calendar poll in any month of the given year. You have one of your pictures in the 2019 calendar or in top three of the calendar poll in any month of the given year. You have one of your pictures in the 2017 calendar or in top three of the calendar poll in any month of the given year. Start a new thread and post a photo of the multitool for thirty (30) consecutive days.

Pages: 1   Go Up
 

Donations
Operational Funds

Help us keep the Unworkable working!
Donate with PayPal!
April Goal: $300.00
Due Date: Apr 30
Total Receipts: $152.99
PayPal Fees: $8.68
Net Balance: $144.31
Below Goal: $155.69
Site Currency: USD
48% 
April Donations

Community Links
Multitool.org
Multitool Gallery
Multitool Encyclopedia
SAKWiki
Swiss Army Knights

Powered by EzPortal