20 years from now? In the history books. As a company that had a great idea and a great product. They did one thing. They only had to do that one thing. And they screwed it up.
One thing I neglected to consider in my previous post was the brand recognition. Even if they do continue to have problems with QC, push poorly designed niche tools, and every other problem they're starting to exhibit, the fact still remains that when someone in the general, non-hobbyist populace asks for a multi-tool, they ask for a Leatherman. Regardless of who actually made the tool. They could easily pull a Maglite and continue on without any real innovation for years because of their genericized trademark brand recognition.