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Bit falling out of holder on Wave+

winballe · 9 · 491
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se Offline winballe

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Bit falling out of holder on Wave+
on: August 25, 2019, 05:33:26 PM
Hi, i recently bought a Wave+ and the bit keeps falling out, i tried "fixing" it by re-bending the spring that holds the bit in place but only managed to make it worse, i assume since i fiddled with it that the warranty will not cover it?
Is there any way to buy the spring from leatherman or am i on my own?
can i buy a new bit driver? or do i have to buy an entire new tool.
Thanks!

us Offline SteveC

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Re: Bit falling out of holder on Wave+
Reply #1 on: August 25, 2019, 05:37:22 PM
Hi and welcome to the forum    :cheers:


It will be covered under warranty if you send it in.
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se Offline winballe

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Re: Bit falling out of holder on Wave+
Reply #2 on: August 25, 2019, 05:44:42 PM
Quote from: SteveC on August 25, 2019, 05:37:22 PM
Hi and welcome to the forum    :cheers:


It will be covered under warranty if you send it in.

When i look at the website they kinda give me lip for being in europe, will i even be able to send it in?

us Offline SteveC

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Re: Bit falling out of holder on Wave+
Reply #3 on: August 25, 2019, 05:54:06 PM
Didn't know you were from Europe , what country maybe someone from there will chime in on warranty service. If you go to your profile page you can add the country so people know where you are from.
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ua Offline in_sympathy

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Re: Bit falling out of holder on Wave+
Reply #4 on: August 25, 2019, 07:12:43 PM
Hey bud. Welcome to the MTO and you surely can only buy a bit holder and install it by yourself if you feel skilled enough- it’s pretty simple job frankly speaking
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se Offline winballe

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Re: Bit falling out of holder on Wave+
Reply #5 on: August 25, 2019, 08:08:05 PM
Quote from: alexanderre on August 25, 2019, 07:12:43 PM
Hey bud. Welcome to the MTO and you surely can only buy a bit holder and install it by yourself if you feel skilled enough- it’s pretty simple job frankly speaking

Thanks dude!
yeah i just found one on ebay for cheap, only problem is the 1 month shipment from the U.S :/
some elecritcal tape will do till the new bit holder gets here!

be Offline Top-Gear-24

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Re: Bit falling out of holder on Wave+
Reply #6 on: August 25, 2019, 09:29:06 PM
Don't know about the warranty in Sweden, but over here in Belgium (which is also in Europe  ;)), the warranty depends on where you bought the tool.

If you bought it from an official dealer, the Belgian distributor will fix almost anything, if you got it from ebay or an international site, they will charge you with administration fees etc, but they will fix or replace it.

If you bought it new, I wouldn't go ordering bitholders and swapping them myself, just my 2 cents as always  ;).
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us Offline Aloha

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Re: Bit falling out of holder on Wave+
Reply #7 on: August 26, 2019, 04:19:30 AM
I hope the warranty for you is easy.   I would send it in.  Sorry your tool is giving you issues. 
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ro Offline Raoul Octav

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Re: Bit falling out of holder on Wave+
Reply #8 on: August 26, 2019, 10:27:21 AM
contact the official importer and see where you go further.
ialso, if you do not advance via the oficiall way, contact leatherman.com, and they'll move things :). aske me how i know :)
by the way, post a picture of that bit holder
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