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First time sending SAK in for repair...

zrxoa1 · 20 · 923
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us Offline zrxoa1

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First time sending SAK in for repair...
on: April 07, 2020, 06:43:57 AM
I recently bought a Danish Bantam, used. I bought it as a user as the scales show some wear.



But I noticed right off it has a bent combo tool.




Also, the scales also seemed a bit loose. So I sent it out this morning, to see if they can fix it. I let them know it is sentimental so they don’t just replace entire tool.

They should have it Wednesday. Hope to get it back quickly!!!


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us Offline BClogic

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Re: First time sending SAK in for repair...
Reply #1 on: April 07, 2020, 07:42:26 AM
 Nothing better than patina alox!


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Awlways know if the juice is worth the squeeze.
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us Offline Simyo

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Re: First time sending SAK in for repair...
Reply #2 on: April 08, 2020, 07:39:10 PM
Do you want the sad news now or do you want to wait for your phone call from Connecticut?

us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #3 on: April 08, 2020, 07:46:01 PM
Quote from: Simyo on April 08, 2020, 07:39:10 PM
Do you want the sad news now or do you want to wait for your phone call from Connecticut?
Go ahead...

Replacing the bent tool shouldn’t be a problem as the Bantam is still produced.


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ie Offline Don Pablo

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Re: First time sending SAK in for repair...
Reply #4 on: April 08, 2020, 07:47:13 PM
Quote from: zrxoa1 on April 08, 2020, 07:46:01 PM
Go ahead...

Replacing the bent tool shouldn’t be a problem as the Bantam is still produced.


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I thought they only did those repairs in Switzerland?
Hooked, like everyone else. ;)

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us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #5 on: April 08, 2020, 07:56:06 PM
Dunno. Never done this before.


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pt Offline pfrsantos

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Re: First time sending SAK in for repair...
Reply #6 on: April 08, 2020, 08:03:24 PM
Quote from: Don Pablo on April 08, 2020, 07:47:13 PM
I thought they only did those repairs in Switzerland?

I believe so. The local dealerships send the SAKs to Switzerland for repair, in batches, several times a year.
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us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #7 on: April 08, 2020, 09:44:33 PM
Quote from: pfrsantos on April 08, 2020, 08:03:24 PM
I believe so. The local dealerships send the SAKs to Switzerland for repair, in batches, several times a year.
Yes. Just verified that. Oh well. They can send it back to me then. I’ll have someone fix it for me. Just have to source the 84mm combo tool.


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nz Offline Sawl Goodman

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Re: First time sending SAK in for repair...
Reply #8 on: April 08, 2020, 11:18:12 PM
A pair of small adjustable spanners (wrenches) or needle nose locking pliers will get it straightened easily. I've done it to the technician's screwdriver and small blade. Use one spanner or plier to hold the tang, the other to twist. Be patient, work slowly.

Lightly peening the pins will tighten the scales. Tiny little taps until things are just tight enough.

Very nice pouch btw!
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nz Offline Storm

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Re: First time sending SAK in for repair...
Reply #9 on: April 09, 2020, 10:46:39 AM
Would second sauls wise words above re fixing  it yourself . Slow and steady wins the race when bending/ peening. It is a lovely pouch too :gimme: :like:
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us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #10 on: April 22, 2020, 03:02:15 AM
For what it’s worth, I haven’t gotten any calls from Victorinox, but the website shows “repair in process”. Maybe that’s a good sign??




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us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #11 on: April 22, 2020, 05:46:23 AM
Quote from: zrxoa1 on April 22, 2020, 03:02:15 AM
For what it’s worth, I haven’t gotten any calls from Victorinox, but the website shows “repair in process”. Maybe that’s a good sign??




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Just checked again a few minutes ago and it’s status has now changed to “Shipped” so I’m assuming it’s on its way back to me.

We’ll see what they did once it arrives. Even if they just tweaked the combo tool and tightened the rivets, I’ll be happy!


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Merit Badges Participate  in Challenge thread and post a photo of a SAK Soldier for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of a Spyderco knife for thirty (30) consecutive days. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Start a new thread with photos of at least 5 different 111mm models in your collection Must start a thread with a photo of your birth year SAK Start a new thread with a photo of custom or non standard SAK scales in your collection Start a new thread with photos of camping, including those showing preferred camping equipment Start a new thread with photos of your Buck knives in use Start a new thread with photos of your Mora knives in use Start a new thread and post a photo of the 111mm sak for thirty (30) consecutive days. Start a new thread with a photo of your custom ALOX with scissors Start a thread with photos of at least 1 MTO branded tool in your collection Must buy an item through the MTo Store Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Join the brave and happy few, who choose a different path. Enter on the boulevard of broken dreams. Start a new thread with a photo of a modded knife or multitool with your EDC Must start a thread showing a photo of at least five BO tools

pt Offline pfrsantos

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Re: First time sending SAK in for repair...
Reply #12 on: April 22, 2020, 12:21:49 PM
Quote from: zrxoa1 on April 22, 2020, 05:46:23 AM
Just checked again a few minutes ago and it’s status has now changed to “Shipped” so I’m assuming it’s on its way back to me.

We’ll see what they did once it arrives. Even if they just tweaked the combo tool and tightened the rivets, I’ll be happy!


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:popcorn:
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It is just a matter of time before they add the word “Syndrome” after my last name.

I don't have OCD, I have OCDEFGHIJKLMNOPQRSTUVWXYZ.

I'd give my right arm to be ambidextrous.

Eff the ineffable, scrut the inscrutable.

IYCRTYSWTMTFOT


us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #13 on: April 22, 2020, 07:42:05 PM
Quote from: pfrsantos on April 22, 2020, 12:21:49 PM
:popcorn:
Need a with that??  Haha


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nz Offline Sawl Goodman

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Re: First time sending SAK in for repair...
Reply #14 on: April 22, 2020, 11:20:31 PM
Quote from: zrxoa1 on April 22, 2020, 05:46:23 AM
Just checked again a few minutes ago and it’s status has now changed to “Shipped” so I’m assuming it’s on its way back to me.

We’ll see what they did once it arrives. Even if they just tweaked the combo tool and tightened the rivets, I’ll be happy!


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I’m sure it’ll have a shiny new combo tool and be peened just right.  :tu:
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us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #15 on: April 24, 2020, 08:18:55 AM
I hope!  I have a tracking number. Supposed to be here Saturday!


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pt Offline pfrsantos

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Re: First time sending SAK in for repair...
Reply #16 on: April 24, 2020, 06:31:10 PM
Quote from: zrxoa1 on April 22, 2020, 07:42:05 PM
Need a with that??  Haha


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Awlways!

 :cheers: :tu:
________________________________
It is just a matter of time before they add the word “Syndrome” after my last name.

I don't have OCD, I have OCDEFGHIJKLMNOPQRSTUVWXYZ.

I'd give my right arm to be ambidextrous.

Eff the ineffable, scrut the inscrutable.

IYCRTYSWTMTFOT


us Offline zrxoa1

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First time sending SAK in for repair...
Reply #17 on: April 25, 2020, 10:21:09 PM
Well, got the Danish Bantam back. Kinda disappointed.  It appears they tried to straighten the combo tool. I mean, it’s better than it was. Definitely usable.

I can’t tell if they fixed the peening of the rivets. They might not have been bad. Maybe the Bantam is just so thin I feel flex from the tools flexing as well. Not really sure.  I can see the scales flex when I push hard.

I think I might look for a new alox Bantam, just to see how it “feels” compared to this one.

In any case, it’s back. Time to carry it and put it to use.   


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nz Offline Sawl Goodman

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Re: First time sending SAK in for repair...
Reply #18 on: April 25, 2020, 11:27:05 PM
Quote from: zrxoa1 on April 25, 2020, 10:21:09 PM
Well, got the Danish Bantam back. Kinda disappointed.  It appears they tried to straighten the combo tool. I mean, it’s better than it was. Definitely usable.

I can’t tell if they fixed the peening of the rivets. They might not have been bad. Maybe the Bantam is just so thin I feel flex from the tools flexing as well. Not really sure.  I can see the scales flex when I push hard.

That sounds like an uncharacteristically poor show from Vic, sorry to hear it. The rivets will surely be loose If there's play in the tool pivots.
Rambler

us Offline zrxoa1

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Re: First time sending SAK in for repair...
Reply #19 on: April 25, 2020, 11:35:13 PM
Quote from: Sawl Goodman on April 25, 2020, 11:27:05 PM
That sounds like an uncharacteristically poor show from Vic, sorry to hear it. The rivets will surely be loose If there's play in the tool pivots.
I can’t tell if it’s play in the rivets or I’m feeling the blade and scales bending.


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Merit Badges Participate  in Challenge thread and post a photo of a SAK Soldier for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of a Spyderco knife for thirty (30) consecutive days. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Start a new thread with photos of at least 5 different 111mm models in your collection Must start a thread with a photo of your birth year SAK Start a new thread with a photo of custom or non standard SAK scales in your collection Start a new thread with photos of camping, including those showing preferred camping equipment Start a new thread with photos of your Buck knives in use Start a new thread with photos of your Mora knives in use Start a new thread and post a photo of the 111mm sak for thirty (30) consecutive days. Start a new thread with a photo of your custom ALOX with scissors Start a thread with photos of at least 1 MTO branded tool in your collection Must buy an item through the MTo Store Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Join the brave and happy few, who choose a different path. Enter on the boulevard of broken dreams. Start a new thread with a photo of a modded knife or multitool with your EDC Must start a thread showing a photo of at least five BO tools

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