I have a 1981 Victorinox Soldier with WK scale engraving. The small screwdriver at the end of the tin opener was broken. I didn't want to lose the dated blade or WK scale. It was sent from the UK to Switzerland. Without dismantling the knife, the cutler refashioned the existing broken tool. It's not what I expected, slightly shorter, but it is perfectly serviceable and it was obviously done by hand by a skilled worker so for me this adds something to the story of the knife.
My only costs were postage to the UK agent and then return postage from the UK agent. Shipping to and from Switzerland and the work itself were free.