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Tool Talk => Leatherman Tools => Topic started by: pietervn on October 15, 2019, 04:06:08 AM

Title: Letherman Oz!!!
Post by: pietervn on October 15, 2019, 04:06:08 AM: G'Day,

I want to give Zen (Leatherman Oz distributors) a big thumbs up again.

I took a Style CS from one of my mates in that had a broken carbiner. He usually hangs it on his train keys and I think it clipped the door or chair and broke off. Luckily he caught it before it would have fallen onto the tracks.

No questions, just a replacement given after the usual paperwork.

Thank you Zen and Leatherman for a fantastic warranty program!!!

Pete
Title: Re: Letherman Oz!!!
Post by: BadMechanic on October 15, 2019, 04:26:08 AM: Good hear they treated you right :tu:
Title: Re: Letherman Oz!!!
Post by: pietervn on October 15, 2019, 04:46:32 AM: G'day,

I want to show some pics though. I have one of the original Styles, and then the new one from today. Blue is the old one, black the new one

The new one has two differences: The nail nick on the blade is in the correct spot, about time!!! And the file has a nail nick too that is not part of the file. Two very worthy improvements, thank you Leatherman!!!

Pete
Title: Re: Letherman Oz!!!
Post by: Rapidray on October 15, 2019, 04:54:16 AM: Customer service is always a great thing to the consumer :like: :cheers:
Title: Re: Letherman Oz!!!
Post by: Aloha on October 15, 2019, 05:49:09 AM: Those are great improvements. Glad Zen took good care of your mate.
Title: Re: Letherman Oz!!!
Post by: Poncho65 on October 21, 2019, 03:21:27 AM: Glad to hear that, Zen took care of the problem and that they have made some improvements to the Style :cheers: :like: