Multitool.org Forum
Tool Talk => Edged Tools => Topic started by: microbe on February 25, 2019, 06:23:57 PM
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I have a first gen MT1 survival knife from the Spanish company Cudeman. The screws they used in the handle where painted black in their first generation of that knife, and as it turned out after years of neglect and abuse, susceptible to rust. Not a functional issue, but not looking all that great either.
(https://i.imgur.com/srCKFUb.jpg)
So when I asked them last week Friday if I could buy some stainless screws, as used by all their newer models, they said I should keep my money in my wallet, and that they would send me a stainless set free of charge. Around 11am this morning - Monday - basically the next business day, I get a ring from an express delivery man at the door. The set of new screws already arrived at my place!
How fast is that! Crazy fast indeed!
(https://i.imgur.com/UQKHLKG.jpg)
I mounted them, and compared to the pic above with the old screws, my knife looks like new again,
(https://i.imgur.com/TCriYGy.jpg)
Getting a freebie is a great way to start the week!
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That sure was fast, great customer service and even greater way to start the week :like:
Sent fra min FRD-L09 via Tapatalk
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Nice one microbe :like: :tu:
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:tu: :like:
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Cheers guys.
This is my "tough as nails" beater knife. Digging in rocky soil, scraping moss out of the gutters, hacking stuff from roots to wood to plastic, ad-hoc sharpening on a ceramic tile, heck, it's sticking outside in the ground in a planter most of the year. The list of abuse is long. This is marketed as a survival knife, but considering what I have put it trough over the years, it's more of a surviving knife. With the new screws, the fixed edge (re profiled it a few weeks ago), and a good clean with WD40, the thing looks like new again.
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It’s definitely a tough knife :tu: :like:
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Superb! Good to hear they looked after you :tu:
Those Spanish knives often don't get the praise they deserve, through not being lavish supersteels or whatever. I've had an Andujar bowie, and now have a Muela, and they are very capable and well made knives. Never heard a bad word about Cudeman either. :salute:
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Excellent...that is customer service! It makes for repeat customer loyalty! :like: :tu:
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Superb! Good to hear they looked after you :tu:
Those Spanish knives often don't get the praise they deserve, through not being lavish supersteels or whatever. I've had an Andujar bowie, and now have a Muela, and they are very capable and well made knives. Never heard a bad word about Cudeman either. :salute:
True that. They may not use the latest and greatest steels, but the steels they come with (This one is plain ol' 440) are very easy to service, super stainless, and tough enough to hold up in most situations.
I have various supersteel pocket knives, but my outdoors knives all have more basic steels.
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:like: :tu:
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Awesome! :tu:
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Great result. Lucky the style/size wasn’t changed from one gen. to the next. :tu:
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Very underrated knives at very reasonable prices, if I carried on collecting they'd have made up a large percentage :salute:
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It sure is nice to hear when companies stand behind their product and in this case react in a very quick manner with a request for newer hardware. :salute:
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It's heartening when companies treat you nice :D That's a capable looking knife too :cheers:
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Good to hear of the great customer service! :cheers:
Cool knife microbe! :like: :tu: :tu: