Multitool.org Forum

Tool Talk => Gerber Tools => Topic started by: jetscream on July 25, 2016, 03:12:23 PM

Title: need help with mp400
Post by: jetscream on July 25, 2016, 03:12:23 PM
I inherited a Gerber MP400 from my friend.  I was honored to receive the multitool and was excited about putting it to use.  Upon receiving the Gerber I noticed the blade was broken.  I am now on a search to replace the blade.  If anybody has an extra one they are willing to sell or part with it would be appreciated.  If anybody can point me in the direction where I can obtain one that also would be appreciated.  Thanks
Title: Re: need help with mp400
Post by: kingofswords on July 25, 2016, 03:26:38 PM
Send it back and they will fix under warranty  :climber:
http://www.gerbergear.co.uk/Meet-Gerber/Support/Warranty-Info
Title: Re: need help with mp400
Post by: jetscream on July 25, 2016, 05:25:28 PM
I will give it a try. Thanks
Title: Re: need help with mp400
Post by: Aloha on July 25, 2016, 05:35:21 PM
I will give it a try. Thanks

Gerber from all I've read is TOPS when it comes to warranty of their tools.  They should fix you up nicely.  Please let us know how it all works out  :tu:. 
Title: Re: need help with mp400
Post by: Demel on July 25, 2016, 07:05:16 PM
Send it in. They are no hassle when it comes to warranty. I literally sent in a Flik in pieces and they sent me a brand new one in packaging. I've also sent in a few multipliers and I have had no problems. Good luck to you
Title: Re: need help with mp400
Post by: jerseydevil on July 26, 2016, 12:20:37 AM
Like others have said, Gerber's customer service is excellent. :tu: I do have a spare MP400 blade though.
Title: Re: need help with mp400
Post by: captain spaulding on July 26, 2016, 12:22:53 AM
Just know they will most likely put a new style blade on it. Yours had the old style blade.
Title: Re: need help with mp400
Post by: tattoosteve99 on August 02, 2016, 05:32:40 AM
Make sure you mark it as sentimental  or they may just send you a new one also.
Title: Re: need help with mp400
Post by: Poncho65 on August 02, 2016, 01:40:02 PM
Hope you get it sorted :cheers:
Title: Re: need help with mp400
Post by: tattoosteve99 on August 24, 2016, 04:26:25 AM
Any updates?