I had two Craftsman MT's. They were the rebranded Schrade Tough Chip. Great little tools, I've praised them on here before but after abusing the piss out of them for 8 years they were worn out. The scissors still worked great but the locks that holded the blades and screwdrivers were FUBAR. Anyway, I went to exchange them but Sears doesn't carry a Craftsman equivalent anymore so the store manager ordered me 2 LM Micra's in exchange. Of course I OK'ed it 1st.
He was telling me how Sears has seriously gone downhill in the last few years. I worked at Sears about 8 years ago so we traded stories plus he was a veteran so we traded some war stories too. Anyway, he spent almost a half hour helping me, I guess to trade a Craftsman for something else he had to go through channels but I'm pleased with my service. He didn't have any in stock but said they'd ship them to me. I trust him, he seemed like he really wanted to keep me satisfied so I'm not worried about them not showing up. He said if they haven't arrived in 2 weeks to go back up there ad he'd reorder them.
So I guess I'll finally join the Micra club.