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Vic UK warranty repair

gb Offline Magic Bus

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Vic UK warranty repair
on: August 18, 2011, 09:41:04 AM
I sent my Spirit in for warranty work on Monday. Does anyone know what the turnaround time is? Many thanks.
Gabba gabba hey!!


de Offline Jmora

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Re: Vic UK warranty repair
Reply #1 on: August 18, 2011, 02:06:33 PM
from germany to switzerland it took 2-3 weeks as I recall. (perfect excuse to buy another SAK as 'stand-in'  >:D)


scotland Offline Nikos

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Re: Vic UK warranty repair
Reply #2 on: August 18, 2011, 03:54:28 PM
3-4 weeks for me, but we're a bit further down south. :)


gb Offline Millhouse

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Re: Vic UK warranty repair
Reply #3 on: August 18, 2011, 05:23:54 PM
Always wondered about that. Will keep an eye on this thread.
If you find yourself in a fair fight, your tactics suck.


scotland Offline Gareth

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Re: Vic UK warranty repair
Reply #4 on: August 18, 2011, 10:57:45 PM
Always wondered about that. Will keep an eye on this thread.
same here.
Be excellent to each other and always know where your towel is.


gb Offline Magic Bus

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Re: Vic UK warranty repair
Reply #5 on: August 18, 2011, 11:32:07 PM
Heres an update. I received a letter later today from Burton McCall stating my Spirit needed to go back to Switzerland and would take 8 to 10 weeks. I phoned them, they then agreed to send me a new replacement in two weeks time when they have Spirits back  in stock again.
Gabba gabba hey!!


scotland Offline Gareth

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Re: Vic UK warranty repair
Reply #6 on: August 18, 2011, 11:38:39 PM
Ah well, at least you've got option's.  I'm guessing if they had them in stock you'd get one sooner.
Be excellent to each other and always know where your towel is.


gb Offline Magic Bus

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Re: Vic UK warranty repair
Reply #7 on: August 18, 2011, 11:52:35 PM
I should say you're right Gareth, I'm not complaining. I do hope I get it back early September though, my car misses it already :-D
Gabba gabba hey!!


gb Offline Magic Bus

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Re: Vic UK warranty repair
Reply #8 on: September 01, 2011, 02:39:02 PM
I received a new replacement Spirit today so a big thankyou to Burton McCall and Victorinox :-D
Gabba gabba hey!!


gb Offline AimlessWanderer

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Re: Vic UK warranty repair
Reply #9 on: September 01, 2011, 02:48:23 PM
Good to hear mate  :tu:


The cantankerous but occasionally useful member, formally known as 50ft-trad


 

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