Powerlock 2.0 EOD Happy Again

Steel · **on:** February 27, 2008, 11:35:07 PM

I just recieved my New Powerlock and I am not happy at all. Looks like the C4 Punch is keeping it from closing and the wall of one of the handles is bent out. I sent Chris@SOG an email maybe he can help me out. I won't be happy cause I will probley have to send it back off.

Anybody else have a problem with their Powerlock 2.0 EOD? SOG FIXED IT! A++++++++++++++++++++++++++++++++ FOR SOG!

J-sews · **Reply #1 on:** February 27, 2008, 11:37:47 PM

Yikes, that's a bummer man. I hadn't heard of anyone having those sort of problems before. Any way you can post a piture or two?

Benner · **Reply #2 on:** February 27, 2008, 11:40:51 PM

Sorry to hear that mate.

I'm sure SOG will get it sorted for you though.

Steel · **Reply #3 on:** February 27, 2008, 11:41:52 PM

I got a feeling the whole problem is cause the wall of the handle is bent and the whole thing is out of line. The left handle, Top Wall.

J-sews · **Reply #4 on:** February 27, 2008, 11:44:31 PM

Quote from: Steel on February 27, 2008, 11:41:52 PM

I got a feeling the whole problem is cause the wall of the handle is bent and the whole thing is out of line. The left handle, Top Wall.

Any way you can just bend it back into line?

Steel · **Reply #5 on:** February 27, 2008, 11:47:18 PM

I have better pics in a minute. No I tried bending it back SOG makes a SOLID tool so it was a no go with the little stuff I have at the house plus it might mess it up more.

Steel · **Reply #6 on:** February 27, 2008, 11:51:54 PM

Still kinda hard to tell be a keen eye should be able to tell.

Bad Handle Left Wall Bent

Good Handle

Bad Handle

hawkchucker · **Reply #7 on:** February 27, 2008, 11:57:53 PM

Those are some sweet sideclips ya got there, and I noticed you got three and ond only two hands so....... Ah never mind it hasnt worked yet

By the way Chris will make it all better.

Steel · **Reply #8 on:** February 28, 2008, 12:06:02 AM

stay tuned here in the next few days I will be getting 3-5 more and will be selling them to people for what I paid for them up here. Some I will sell on ebay also. But just a few to make alittle extra cash

Steel · **Reply #9 on:** February 28, 2008, 02:06:32 AM

I talked to Chris and he told me to send it to the warrenty department which is what I am doing. She it boxed up and ready to go. All it need is a new handle then it will be good again. I think that handle got passed the inspectors.

Benner · **Reply #10 on:** February 28, 2008, 12:17:00 PM

Quote from: Steel on February 28, 2008, 02:06:32 AM

I talked to Chris and he told me to send it to the warrenty department which is what I am doing. She it boxed up and ready to go. All it need is a new handle then it will be good again. I think that handle got passed the inspectors.

Glad it's all getting sorted out mate. Hopefully it won't take too long.

J-sews · **Reply #11 on:** February 28, 2008, 02:00:03 PM

Keep us posted on the PowerLock repair. I'm curious as to how long it takes, and whether they fix it or just send you a new replacement.

Steel · **Reply #12 on:** February 28, 2008, 06:42:42 PM

It is on its way to SOG. It should be there Saturday. Maybe they will Give me a call and give me good news.

sjdep97 · **Reply #13 on:** March 07, 2008, 03:45:12 PM

Hope they don't mess around and get it back to you in a reasonable amount of time!

Steel · **Reply #14 on:** March 07, 2008, 08:07:07 PM

I called them the other day and was told it was in the repair shop and should get it back in 5-7 days.

Benner · **Reply #15 on:** March 07, 2008, 11:39:14 PM

Quote from: Steel on March 07, 2008, 08:07:07 PM

I called them the other day and was told it was in the repair shop and should get it back in 5-7 days.

They are repairing it then. I expected just a straight swap out as it was a brand new tool.

Steel · **Reply #16 on:** March 08, 2008, 03:07:35 AM

It sounded to me like they are either inspecting it or repairing it. Either way just as long as I get it fixed.

Steel · **Reply #17 on:** March 14, 2008, 01:27:27 AM

I talked to SOG Warrenty Department and they said it was shipped out today. I can't wait to get it.

Benner · **Reply #18 on:** March 14, 2008, 10:26:20 AM

Quote from: Steel on March 14, 2008, 01:27:27 AM

I talked to SOG Warrenty Department and they said it was shipped out today. I can't wait to get it.

2 week turnaround is not too bad.

hahn11 · **Reply #19 on:** March 17, 2008, 10:59:14 AM

I purchased my eod 2.o last month, i had to send the leather sheath back for warranty because the button broke off, the only problem i had with my 2.0 is that the covers on the sides one of them came out, but i just put it back into place, its not as spactacular as i thought it would be. im still awaiting my new sheath to return without a sheath i cud just throw this away.

Steel · **Reply #20 on:** March 20, 2008, 06:56:46 PM

I got my Powerlock back with Handles Fixed. It would close futher than before but still not all the way. I figured out the second problem was the C-4 spike. The pliers were hitting the Spike so some grinding and problem fixed. +++++++++++++++++++++++++++++FOR SOG!!!!!!!

Benner · **Reply #21 on:** March 20, 2008, 11:56:43 PM

Good to hear that it has arrived safely.

Be sure to keep us informed of how you get on with it over the next few weeks.

Grant Lamontagne · **Reply #22 on:** March 21, 2008, 12:25:45 AM

While I haven't had any reason to use them, SOG's warranty department has a great rep, which is really saying something considering most of the tools discussed on a forum like this are well looked after by the manufacturers.

Def

Steel · **Reply #23 on:** March 21, 2008, 04:39:20 AM

SOG Multi-tools have always appealed to me more than others. They are the ones I have always prefered. No I have even more reasons to stick with SOG. All I need now is a Dessert Dagger to go along with my Powerlock 2.0

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