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Warranty on retired tools--a question

Pacu · 18 · 1876
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us Offline Pacu

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Warranty on retired tools--a question
on: May 25, 2008, 01:35:10 AM
Let's say you break a Flair or a Minitool and have to send it back to Leatherman to get repaired. Do they have bits and pieces on hand to fix rare retired tools?
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us Offline Poncho65

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Re: Warranty on retired tools--a question
Reply #1 on: May 25, 2008, 02:37:46 AM
You might end up with a Blast in return,  :( but they might have the stuff to fix it. :think: You could email them and find out. Of course this might not help they may just tell you what I just did :D  ;) good question though.
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au Offline MultiMat

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Re: Warranty on retired tools--a question
Reply #2 on: May 25, 2008, 03:54:55 AM
I have thought about this as well , both my boys were arranging/opening/fiddling with my MT's . I said they had to stay away from the Flairs cocktail fork :o. I think if a Flair is returned too LM a small alarm goes of a trap door opens sliding the Flair straight into the smelter , after which LM denies all existence of said tool , " really you say a Leatherman with a cocktail fork and butter knife , surely you jest" :D :D 

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Offline Leatherman123

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Re: Warranty on retired tools--a question
Reply #3 on: May 25, 2008, 03:58:59 AM
They should be able to refurbish it..
B

us Offline J-sews

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Re: Warranty on retired tools--a question
Reply #4 on: May 25, 2008, 05:31:27 AM
Quote from: MultiMat on May 25, 2008, 03:54:55 AM
I have thought about this as well , both my boys were arranging/opening/fiddling with my MT's . I said they had to stay away from the Flairs cocktail fork :o. I think if a Flair is returned too LM a small alarm goes of a trap door opens sliding the Flair straight into the smelter , after which LM denies all existence of said tool , " really you say a Leatherman with a cocktail fork and butter knife , surely you jest" :D :D 

Heh-heh :D
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england Offline Benner

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Re: Warranty on retired tools--a question
Reply #5 on: May 25, 2008, 11:16:45 AM
I am sure if you stuck a note in with the tool saying how it is important to you etc, they would do what they could to repair it for you.
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us Offline NeitherExtreme

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Re: Warranty on retired tools--a question
Reply #6 on: May 25, 2008, 07:34:06 PM
Quote from: Benner on May 25, 2008, 11:16:45 AM
I am sure if you stuck a note in with the tool saying how it is important to you etc, they would do what they could to repair it for you.
I thought of the same thing, and maybe include in the note that if it's not fixable, to send it back as is. I've thought of doing this with a few of my more mermory-laden tools.

us Offline Poncho65

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Re: Warranty on retired tools--a question
Reply #7 on: May 25, 2008, 10:12:29 PM
Quote from: NeitherExtreme on May 25, 2008, 07:34:06 PM
Quote from: Benner on May 25, 2008, 11:16:45 AM
I am sure if you stuck a note in with the tool saying how it is important to you etc, they would do what they could to repair it for you.
I thought of the same thing, and maybe include in the note that if it's not fixable, to send it back as is. I've thought of doing this with a few of my more mermory-laden tools.

Glad you guys thought of that now that's what I will do if I have a repair  :D
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us Offline NeitherExtreme

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Re: Warranty on retired tools--a question
Reply #8 on: May 25, 2008, 10:15:41 PM
Let us know what comes of it if you send it in. :) I'd be interested to find out.

us Offline Poncho65

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Re: Warranty on retired tools--a question
Reply #9 on: May 25, 2008, 10:36:07 PM
Quote from: NeitherExtreme on May 25, 2008, 10:15:41 PM
Let us know what comes of it if you send it in. :) I'd be interested to find out.

Sorry don't have anything tore up right now (if the comment was for me) , my previous comment may have been misleading :D
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ca Offline Grant Lamontagne

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Re: Warranty on retired tools--a question
Reply #10 on: May 26, 2008, 08:25:48 PM
Butter knife?  No my dear uncouth friend, that is a pate spreader, but as I've not seen you at any Polo matches lately I'll forgive you...  :ahhh

Seriously, Leatherman has many bits and pieces left over for repairing discontinued tools, and they try to do that whenever they can for folks that ask.

Def
Leave the dents as they are- let your belongings show their scars as proudly as you do yours.
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us Offline 665ae

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Re: Warranty on retired tools--a question
Reply #11 on: May 27, 2008, 04:16:44 AM
Quote from: Defender on May 26, 2008, 08:25:48 PM
Butter knife?  No my dear uncouth friend, that is a pate spreader, but as I've not seen you at any Polo matches lately I'll forgive you...  :ahhh

Seriously, Leatherman has many bits and pieces left over for repairing discontinued tools, and they try to do that whenever they can for folks that ask.

Def

I'd like Polo a lot more if they would smash each other with those big mallets!  :D 
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us Offline Smitty44

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Re: Warranty on retired tools--a question
Reply #12 on: May 27, 2008, 04:31:15 AM
LM has the best warranty in town,but it would be best to call first.1-800-847-8665,or E-mail them.

au Offline MultiMat

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Re: Warranty on retired tools--a question
Reply #13 on: May 28, 2008, 06:08:08 PM
Quote from: Defender on May 26, 2008, 08:25:48 PM
Butter knife?  No my dear uncouth friend, that is a pate spreader, but as I've not seen you at any Polo matches lately I'll forgive you...  :ahhh

Seriously, Leatherman has many bits and pieces left over for repairing discontinued tools, and they try to do that whenever they can for folks that ask.

Def
:oops: So def I should not use the pate spreader to smooth out a bead of silicon sealant :P :D

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Offline E. Danny

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Re: Warranty on retired tools--a question
Reply #14 on: May 29, 2008, 06:23:50 AM
Anyone got an answer on this yet? My mini-tool is falling apart! :P
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england Offline Benner

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Re: Warranty on retired tools--a question
Reply #15 on: May 29, 2008, 12:51:54 PM
Quote from: E. Danny on May 29, 2008, 06:23:50 AM
Anyone got an answer on this yet? My mini-tool is falling apart! :P

Try sending it in with the note.
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Offline E. Danny

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Re: Warranty on retired tools--a question
Reply #16 on: May 29, 2008, 04:08:54 PM
actually, I was kidding. I dont use my mini tool.

still im curious as to if they repair older unique tools.
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england Offline Benner

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Re: Warranty on retired tools--a question
Reply #17 on: May 29, 2008, 11:27:28 PM
Quote from: E. Danny on May 29, 2008, 04:08:54 PM
actually, I was kidding. I dont use my mini tool.

still im curious as to if they repair older unique tools.

You should know humour goes straight over my head.  :D
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