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Got a NIB Wave for $16!

captain spaulding · 15 · 1519
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us Offline captain spaulding

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Got a NIB Wave for $16!
on: November 09, 2015, 10:51:18 PM
Well I ordered the SOG from West Marine and never got any confirmation email or anything like that and it did not show up as purchased on my West Marine account. I called today and I was told it was out of stock online, but they could get it from a store and ship it to me. Well they are out of stock in all stores within 50 miles of me. They then offered a West Marine multitool and flashlight instead which I declined. They offered a Gerber Octane which I declined. They then stepped it up and offered a Wingman/Sidekick ($50 on their site) which I declined as well. I told her that I would not be interested in anything other than a SOG or Leatherman (minus the Wingman). She said she had one I would probably like and offered me a Wave ($89). I gladly accepted and now have a Wave on the way for $17.69 shipped.  :nanadance:

I have to say my hopes were crushed and I was really looking forward to the SOG, but i'm good with the Wave! I will probably end up trading it for something though.

West Marine handled the situation much better than I was expecting and I am very impressed. Both the women I talked to were extremely nice as well.
« Last Edit: November 09, 2015, 10:55:15 PM by captain spaulding »
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us Offline SteveC

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Re: Got a NIB Wave for $16!
Reply #1 on: November 09, 2015, 10:53:48 PM
Sweet !
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us Offline sawman

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Re: Got a NIB Wave for $16!
Reply #2 on: November 09, 2015, 10:58:35 PM
Bittersweet victory...

This reminds me I need to carry the Powerlock along someday soon. I love that tool :D
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us Offline Kampfer

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Re: Got a NIB Wave for $16!
Reply #3 on: November 09, 2015, 10:59:13 PM
I trade you a PPP for that wave
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us Offline Kampfer

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Re: Got a NIB Wave for $16!
Reply #4 on: November 09, 2015, 11:04:27 PM
I thought you don't have a phone. :pok:
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us Offline Lynn LeFey

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Re: Got a NIB Wave for $16!
Reply #5 on: November 09, 2015, 11:12:00 PM
Quote from: captain spaulding on November 09, 2015, 10:51:18 PM
I have to say my hopes were crushed and I was really looking forward to the SOG, but i'm good with the Wave! I will probably end up trading it for something though.

Having had both, I have to say you are miles better off with a Wave, for everything except actual marine use. The SOG is a great idea. The pliers are outstanding. Everything else about it sucks.

I know it's a disappointment not getting a tool you were looking forward to, and for that I sympathize. But really, you're better off having gotten that fantastic deal on a Wave.
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us Offline gregpost

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Re: Got a NIB Wave for $16!
Reply #6 on: November 09, 2015, 11:13:54 PM
 That was nice of them but they really need to fix their inventory system because it stinks.
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us Offline captain spaulding

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Re: Got a NIB Wave for $16!
Reply #7 on: November 09, 2015, 11:14:43 PM
Quote from: Kampfer on November 09, 2015, 11:04:27 PM
I thought you don't have a phone. :pok:

Used the neighbors.
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us Offline captain spaulding

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Re: Got a NIB Wave for $16!
Reply #8 on: November 09, 2015, 11:15:35 PM
Quote from: Lynn LeFey on November 09, 2015, 11:12:00 PM
Quote from: captain spaulding on November 09, 2015, 10:51:18 PM
I have to say my hopes were crushed and I was really looking forward to the SOG, but i'm good with the Wave! I will probably end up trading it for something though.

Having had both, I have to say you are miles better off with a Wave, for everything except actual marine use. The SOG is a great idea. The pliers are outstanding. Everything else about it sucks.

I know it's a disappointment not getting a tool you were looking forward to, and for that I sympathize. But really, you're better off having gotten that fantastic deal on a Wave.

I agree, but I just got a Wave a month or so ago that I carry almost every day so I don't really NEED a Wave. I'm not complaining though.
« Last Edit: November 10, 2015, 12:19:12 AM by captain spaulding »
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us Offline NKlamerus

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Re: Got a NIB Wave for $16!
Reply #9 on: November 10, 2015, 12:44:12 AM
Ayyy! That's a deal!!
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us Offline Aloha

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Re: Got a NIB Wave for $16!
Reply #10 on: November 10, 2015, 12:48:36 AM
Great to hear West Marine took care of you. 

The Wave is great as you know but it would have been cool for you to get the PPP to try. 
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us Offline captain spaulding

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Re: Got a NIB Wave for $16!
Reply #11 on: November 10, 2015, 01:02:39 AM
Quote from: Aloha007 on November 10, 2015, 12:48:36 AM
Great to hear West Marine took care of you. 

The Wave is great as you know but it would have been cool for you to get the PPP to try.

I might still get a PPP deluxe from someone who bought a few. I have owned a PPP in the past so I know how they handle already.
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us Offline captain spaulding

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Re: Got a NIB Wave for $16!
Reply #12 on: November 10, 2015, 01:04:25 AM
West Marine really needs to get their smurf together when it comes to their online stuff. A bunch of other people on the forum complained about the same thing and I even told them about the issue. They said it's been happening for months, but the IT guys just can't figure it out.
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us Offline Lynn LeFey

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Re: Got a NIB Wave for $16!
Reply #13 on: November 10, 2015, 03:43:38 AM
Maybe wanna start a thread in the feedback area?
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us Offline captain spaulding

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Re: Got a NIB Wave for $16!
Reply #14 on: November 10, 2015, 04:07:06 AM
Quote from: Lynn LeFey on November 10, 2015, 03:43:38 AM
Maybe wanna start a thread in the feedback area?

I might do that later.  :salute:
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