I have sent in three tools, a crunch with a broken lock, a pst with loose pliers and a juice pro with a broken back spring. In return I received a perfect crunch, a perfect Rebar for the pst and they could not or said they couldn't fix the pro. They offered something else for the pro but I just kept it. All in all there warranty is solid as far as I am concerned .Swiss Army knives .
Thanks mate! All my previous experiences have been good! It is not possible for me to take it back in person as there are no Leatherman warranty stores in Adelaide. It's just one of those days I guess
Quote from: DazMechanical on December 16, 2014, 10:13:03 AMThanks mate! All my previous experiences have been good! It is not possible for me to take it back in person as there are no Leatherman warranty stores in Adelaide. It's just one of those days I guess You are welcome to send them on to me, I'll take them in and wait for the fix. I'm not sure if Zen closes over the festive period, but I would imagine they will.I will be in Hahndorf during the first week in March next year on a two week motorcycle trip, I can collect them then if you like. Cheers,Pete
Yes, enki summed it up pretty well (thanks ) for Bulgaria Now I bought two brand new Juices and another PS4 (I've been whining about that in two other topics ). The PS4 was bought from my country, but upon arrival it had a few scratches, quite suspicious. The BG distributor (another one this time) did not reply my e-mail at all. From LM US they readily let me know that I could send it in for replacement. I didn't and won't, I was just curious if a brand new tool could have nicks. Then, the brand new Juice Xe6 I got has quite loose scissors. I bought it from eBay, but contacted LM US to ask about that issue. They again told me I could send the tool for replacement. Which I won't do again, because I'm likely to get the new model xe6, which I don't like.The S2 also gave me trouble - the backspring of one flat driver broke. The BG guy I bought it from contacted the US dealer HE'd ordered it from, but had been redirected to LM US. I myself contacted LM US directly with this issue... But I haven't had a reply yet. This is the first time when they've delayed a reply or haven't replied yet. So far they've been great to me. Unlike their brand new tools
Hi,can anyone tell me how it is with the 25 year warranty for Wave in Bulgaria? I have broken on of the saw blades and wondering if I can get it repaired?