Recently I bought an Skeletool CX from a webshop.
The reason I choose the CX version was because of the DLC coating and the 154CM knife.
After 14 days of use I discovered there was some (wear) damage on the coating (on the inside where the pliers come together).
It is clearly to see that its just on one side of the frame (inside).
I've contacted the webshop and send the product back to them.
After just a few day's I got my product back, not replaced / repaired.
I've contacted the webshop again but they try to hide behind the supplier they say:
"Sorry we cannot help you, It is just something that can happen"
I understand tools can have wear overtime. 14 days of usages is just a bit too soon. I opened the tool somewhere around the 20 - 30 times.
I'm taking so much care of my tools. I never get this within the first weeks. It is so weird... even with this so called DLC coating.
I'm out of options.
To me it just looks like Leatherman made the screws on my Skeletool CX a bit to tight.
But nowhere I can claim guarantee I have for this tool.
Anybody got some tips? What should I do now.