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Victorinox/Wenger Warranty Questions

SirVicaLot · 36 · 2880
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00 Offline Mechanickal

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Re: Victorinox/Wenger Warranty Questions
Reply #30 on: May 07, 2019, 08:20:37 PM
The blade was too far gone to reuse so they replaced it.

You can print a form from the Victorinox website to state what you want done to your knife and what should be left original. You only have to include the form with the knife.

I might have an email somewhere with repair costs from Vic.
Give me a few...
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00 Offline Mechanickal

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Re: Victorinox/Wenger Warranty Questions
Reply #31 on: May 07, 2019, 08:22:20 PM
Received from Victorinox customer support in 2018:

guarantee - free of charge

basis service for SAK - EUR   4.00

large service for SAK - EUR   8.00

special service - from EUR 8.00 - on a time and material basis

postage in case of service - EUR 3.50

Merit Badges Take part in the christmas pool or a rak type giveaway. Those wanting to say thank you for a rak may also nominate for the santa. Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Must post a step by step pictorial of a knife or multitool modification (scale swap not included) Start a thread with photos of at least twelve different colored ALOX models in your collection Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Must start a thread with a photo of your stayglow SAK Start a new thread with a photo showing the Hook in use Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Start a new thread with photos of your Buck knives in use Must put something in order and provide link to the post. Start a new thread with a photo of your custom ALOX with scissors Must buy an item through the MTo Store Start a thread with photos of at least 1 MTO branded tool in your collection Start a new thread with photos of your chainsaws Start a new thread with photos of your titanium gear with a multitool or sak Test,please ignore Must start a thread with a photo of your birth year SAK Start a thread with a photo of a repair you made with duct tape Start a new thread with a photo of custom or non standard SAK scales in your collection Must start a thread with a photo of at least five (5) of your watches

spam Offline comis

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Re: Victorinox/Wenger Warranty Questions
Reply #32 on: May 07, 2019, 08:38:18 PM
Quote from: SirVicaLot on April 19, 2019, 07:11:01 AM
We have a winner  :tu: It is indeed a Handyman. Not sure why they would send me that SAK to replace a Nomad, but i am not complaining  :D

The old knife came back as well  :hatsoff:

Though it is not special as the Wenger Nomad, this is still a pretty decent deal! :woohoo:   Congrats to the new knife, and :tu: to Vic US trying to honor the warranty by doing this.
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it Offline SirVicaLot

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Re: Victorinox/Wenger Warranty Questions
Reply #33 on: May 07, 2019, 09:56:31 PM
Thanks and  :iagree:

Merit Badges Start a new thread with photos of at least 5 different 111mm models in your collection Participate  in Challenge thread and post a photo of a Farmer X SAK for thirty (30) consecutive days. Start a thread with a photo of a repair you made with duct tape Start a new thread and post a photo of the multitool for thirty (30) consecutive days.  Start a new thread and post a photo of the Vic Pioneer X for thirty (30) consecutive days. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Must start a thread with a photo of at least five (5) of your watches Start a thread with photos of at least five different colored ALOX models in your collection Join the brave and happy few, who choose a different path. Enter on the boulevard of broken dreams. Participate  in Challenge thread and post a photo of a Fieldmaster SAK for thirty (30) consecutive days. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Must put something in order and provide link to the post. Start a new thread with pictures of a Fish Scaler in use Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread with photos of your Mora knives in use Start a new thread with a photo showing the Hook in use Start a new thread with a photo of a modded knife or multitool with your EDC Start a new thread with a photo showing the Swiss Army Knife   Toothpick being used in an unusual way. Must start new thread with photos of multitools (Magazine/Catalogue type photos) Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Start a new thread with a photo of custom or non standard SAK scales in your collection

nz Offline zoidberg

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Re: Victorinox/Wenger Warranty Questions
Reply #34 on: May 09, 2019, 02:17:16 PM
Quote from: knifetert on May 07, 2019, 08:00:55 PM
As an aside, I’m new to this site and as I’m typing this message all the animated smilies that are displayed for me to choose from are pushing my CPU usage and fan up to 100%. I’m going to have to close the page, type it offline and then come back and paste it. They seem unnecessary, I wonder if there’s a way to get rid of them.

Welcome to the boards knifetert.   :cheers:   Just use the quick reply box at the bottom of the thread page.

Offline DannyM

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Re: Victorinox/Wenger Warranty Questions
Reply #35 on: March 22, 2021, 10:38:57 PM
I have an Explorer with the grey magnifying glass and long Philips that I'd like to see refurbished. I also have a Swissbianco Yeoman missing the lens and needs a freshening up. Would both of these get replaced?

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