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Smurfing Ebayers! 329

Admin Team Point Of No Return Posts: 32,306
Smurfing Ebayers!
« on: October 06, 2020, 12:56:16 PM »
Rant time. :rant:

I recently ordered a couple of things via ebay and a few days later got two "your item has been delivered" emails.  Well, they might have been delivered, but not to me!  >:(  I did my due diligence and checked my postal details were correct and that they'd not ended up with my neighbours (despite the fact I was in at the time of the "deliveries").  Contacted both sellers to let them know what had happened and both responded with "you'd best get in touch with Royal Mail then".  NO!  That's THEIR smurfing job!  It says so in Royal Mail's own guidelines.  Let's be 100% clear; in the UK if you, as a seller, employ any courier to transport goods to a client, until those goods are in the clients hands, they are still your responsibility.  The fact your chosen courier has mucked it up is NOT my problem to sort out.  :rant:

Try not to be the person who blunders around and causes everyone else to get out the way.  Everyone else thinks you're a utter...
Thread Killer 2017 Absolutely No Life Club Posts: 7,213 Born to multitask.
Re: Smurfing Ebayers!
« Reply #1 on: October 06, 2020, 01:02:19 PM »
I've had that happen a few times. That feeling you get when you suddenly read "Delivered" but you have no clue where the package is, oh boy.  :poh:
Zombie Apprentice Posts: 14,887 Yoo-hoo, big summer blowout!
Re: Smurfing Ebayers!
« Reply #2 on: October 06, 2020, 01:03:27 PM »
That sucks  >:(
I hope you can make them quickly fix the error.

Hooked, like everyone else. ;)

All hail the hook!
Absolute Zombie Club Posts: 20,635 Bored

dks cy

********* *
Re: Smurfing Ebayers!
« Reply #3 on: October 06, 2020, 01:03:45 PM »
I would assume you sue them, as their customer, and they have to sue the Royal Mail, as its customer.

Kelly: "Daddy, what makes men cheat on women?
Al : "Women!"

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Admin Team Point Of No Return Posts: 32,306
Re: Smurfing Ebayers!
« Reply #4 on: October 06, 2020, 01:26:20 PM »
I would assume you sue them, as their customer, and they have to sue the Royal Mail, as its customer.

I will certainly be making a claim against them if they don't make good.

Try not to be the person who blunders around and causes everyone else to get out the way.  Everyone else thinks you're a utter...
Absolute Zombie Club Posts: 20,635 Bored

dks cy

********* *
Re: Smurfing Ebayers!
« Reply #5 on: October 06, 2020, 01:38:53 PM »
If you have not received what you ordered, it will be silly not to make a claim

Kelly: "Daddy, what makes men cheat on women?
Al : "Women!"

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Global Moderator Absolute Zombie Club Posts: 22,771
Re: Smurfing Ebayers!
« Reply #6 on: October 06, 2020, 05:51:10 PM »
Good luck.  As a seller you'd hope your buyer would receive their items and make sure you do everything in the event they don't  :dunno:

I get stressed when I'm the middle man for our friends items sent to me by flea bay.  Then when I resend them to their final destination. 

Esse Quam Videri
Head Turd Polisher Administrator Just Bananas Posts: 61,460 Optimum instrumentum est inter aures
Re: Smurfing Ebayers!
« Reply #7 on: October 11, 2020, 11:37:05 PM »
Launch a claim with PayPal as well.  They are very good at returning money, whether the seller is wrong or not.

Def

Leave the dents as they are- let your belongings show their scars as proudly as you do yours.
No Life Club Posts: 4,635 Apparently it is possible to have too many tools;)
Re: Smurfing Ebayers!
« Reply #8 on: October 12, 2020, 02:12:37 AM »
If the seller can't prove the goods were actually delivered to you then ebay should side with you, the customer and give you a refund.

babola: "Enjoy your tools and don't be afraid to air your opinion and feelings here, but do it in courteous and respectable way toward others, of course."

 

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