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Ending a subscription 476

No Life Club Posts: 1,236 Hardwood sawyer, and follower of Jesus Christ
Ending a subscription
« on: April 09, 2021, 06:23:00 AM »
Hi! I've had a wonderful time with my Auctioneer's subscription, but it's time to put it to bed, at least for a while.

However, I accidentally "made it an ongoing subscription" and now I can't see how to shut it off.

It's probably right there in front of my face. So how do I cancel or end my recurring subscription?

*Note--I'll be happy to finish out the most recent week I paid for.

This life is merely a staging ground for eternity. Are you preparing for the rest of forever?
Global Moderator Point Of No Return Posts: 36,809
Re: Ending a subscription
« Reply #1 on: April 09, 2021, 08:23:07 AM »
Pretty sure I don't have access to that so I'll leave a note backstage for Def or Whoey to sort it out.
Head Turd Polisher Administrator Just Bananas Posts: 61,668 Optimum instrumentum est inter aures
Re: Ending a subscription
« Reply #2 on: April 09, 2021, 06:21:57 PM »
I'm pretty certain it is something you need to do on your end- go into your profile, paid subscription and edit it that way.

I'll see if Micah can help, but I am not seeing anything to change it on my end.  I'm pretty sure we set it up so you would have to choose it, rather than us automatically taking people's money.

Def

Leave the dents as they are- let your belongings show their scars as proudly as you do yours.
Administrator Zombie Apprentice Posts: 12,477 I am geek, hear me code
Re: Ending a subscription
« Reply #3 on: April 09, 2021, 07:07:00 PM »
I think that should do it on the forum side, but check paypal for recurring payments...

Listen to our Metal Radio Show: https://www.mixcloud.com/sexto9
No Life Club Posts: 1,236 Hardwood sawyer, and follower of Jesus Christ
Re: Ending a subscription
« Reply #4 on: April 10, 2021, 04:43:04 AM »
I'm pretty sure we set it up so you would have to choose it, rather than us automatically taking people's money.

Def

Yes, I'm pretty sure that it was a little check box, but I think it was automatically checked and I didn't realize it until I clicked the button to buy. 'Cause I think I saw it the first time I did the subscription, and unchecked it, but the second time, I don't think I remembered to uncheck the box.

I saw the box again when I was trying to figure out how to cancel it, and opened up the dialogue for purchasing it. It was already checked when I opened that page.

This life is merely a staging ground for eternity. Are you preparing for the rest of forever?
No Life Club Posts: 1,236 Hardwood sawyer, and follower of Jesus Christ
Re: Ending a subscription
« Reply #5 on: April 10, 2021, 04:44:17 AM »
I think that should do it on the forum side, but check paypal for recurring payments...

Ok, thanks. I'll check it out. It took it off my profile icon thing.

This life is merely a staging ground for eternity. Are you preparing for the rest of forever?
No Life Club Posts: 1,236 Hardwood sawyer, and follower of Jesus Christ
Re: Ending a subscription
« Reply #6 on: April 16, 2021, 05:59:03 AM »
Um....it charged me again today.....

This life is merely a staging ground for eternity. Are you preparing for the rest of forever?
Global Moderator He Who Has The Most Nuts, Wins! Posts: 52,588
Re: Ending a subscription
« Reply #7 on: April 16, 2021, 01:58:59 PM »
 :facepalm:  Sorry that happened Jim.   
Global Moderator Just Bananas Posts: 64,309
Re: Ending a subscription
« Reply #8 on: April 16, 2021, 02:44:04 PM »
 :iagree: :oops: We will have the higher ups check it out :salute:
Administrator Zombie Apprentice Posts: 12,477 I am geek, hear me code
Re: Ending a subscription
« Reply #9 on: April 16, 2021, 08:11:21 PM »
I have altered what I can here, can you please check that paypal doesn't still have some pre-authorized transaction setup

Listen to our Metal Radio Show: https://www.mixcloud.com/sexto9
No Life Club Posts: 1,236 Hardwood sawyer, and follower of Jesus Christ
Re: Ending a subscription
« Reply #10 on: April 17, 2021, 03:26:17 AM »
I have altered what I can here, can you please check that paypal doesn't still have some pre-authorized transaction setup
Ok, I got it canceled through Paypal--had no idea it was accessible through there.


This life is merely a staging ground for eternity. Are you preparing for the rest of forever?
Head Turd Polisher Administrator Just Bananas Posts: 61,668 Optimum instrumentum est inter aures
Re: Ending a subscription
« Reply #11 on: April 18, 2021, 11:27:08 PM »
Just FYI, I have refunded your last payment as I know you didn't intend to make it.  If any more come through I will continue to refund them until I hear different.   :tu:

Def

Leave the dents as they are- let your belongings show their scars as proudly as you do yours.
No Life Club Posts: 1,236 Hardwood sawyer, and follower of Jesus Christ
Re: Ending a subscription
« Reply #12 on: April 19, 2021, 04:22:37 AM »
Just FYI, I have refunded your last payment as I know you didn't intend to make it.  If any more come through I will continue to refund them until I hear different.   :tu:

Def

Thanks, Grant! I received the refund, and I think the problem has been solved now.  :tu:

This life is merely a staging ground for eternity. Are you preparing for the rest of forever?
No Life Club Posts: 1,592
Re: Ending a subscription
« Reply #13 on: April 23, 2021, 10:00:35 PM »
My R&D subscription somewhat surprisingly grabbed some USD 75 a while back. I'm ok with that as that is basically just supporting the site anyway. However while it took the money the actual subscription is listed as "finished" - and seemed to be removed from my profile? If it takes the money I assume the intent is that it should extend the subscription as well?

"Simple is hard"
(Partial disclosure: I design tools for a living).
Global Moderator Point Of No Return Posts: 36,809
Re: Ending a subscription
« Reply #14 on: April 23, 2021, 10:25:05 PM »
My R&D subscription somewhat surprisingly grabbed some USD 75 a while back. I'm ok with that as that is basically just supporting the site anyway. However while it took the money the actual subscription is listed as "finished" - and seemed to be removed from my profile? If it takes the money I assume the intent is that it should extend the subscription as well?

Just let Def know via PM please. Taking money ain't how we roll here. And ironing out the bugs also supports the site.
No Life Club Posts: 1,592
Re: Ending a subscription
« Reply #15 on: April 24, 2021, 12:09:21 AM »
No bad intent assumed or expected, or I would have been writing long ago. :cheers: But as someone else seem to have a somewhat related issue I thought I'd mention it. It might be time to look at the subscription part of the site.

I'll send him a PM.

"Simple is hard"
(Partial disclosure: I design tools for a living).
No Life Club Posts: 1,592
Re: Ending a subscription
« Reply #16 on: April 25, 2021, 10:43:39 AM »
Sorry about that. My mess up  :twak: - it was a deduct from a company with a similar name.

"Simple is hard"
(Partial disclosure: I design tools for a living).

 

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