PST warranty

[Dunc]

I might contact leatherman and see if they coould replace the broken Flathead and plus its a little loose these days, comes with age i guess  the loose part 

paul

Paul I take it your talking about the flat head on your wave ?   Ok listen carefully I will only say this once    Whitby and co are the importers and distributors of Leatherman in the Uk and they take care of UK warranty . You can send it all the way to the states if you want but Whitby are the official UK LM Warranty guys . Phone them up on  01539 721032 and ask to speak to someone in the Leatherman warranty department . Explain to them you have an original ( old style ) Wave with a broken flat end screwdriver ( tell them exactly which one it is ) and ask if they have any in stock as you don't want the tool replaced with a new style as yours has sentimental value . They will soon let you know if they have one in stock .

Then send your wave recorded and with a letter explaining whats wrong and repeat the bit about wanting your tool back for sentimental reasons to


Leatherman Warranty (UK)
Whitby & Co
Aynam Mills
Canal Head North
Kendal
Cumbria
LA9 7BY

You should have it back in about 7 days .

This is exactly what I done with my SideClip and I got fantastic service .


Dunc

[Benner]

FWIW they repaired my original Wave a couple of years back.  I was kinda gutted though they they didn't swap it out. 

[Dunc]

FWIW they repaired my original Wave a couple of years back.  I was kinda gutted though they they didn't swap it out. 

Alot of it depends if they have the parts in stock so its well worth phoning first .

Dunc

[Benner]

Very true.

Just to give you an idea Paul, they swapped the handles out on my one believe it or not.  So I bet you'll be good to go. 

[Zed]

I might contact leatherman and see if they coould replace the broken Flathead and plus its a little loose these days, comes with age i guess  the loose part 

paul

Paul I take it your talking about the flat head on your wave ?   Ok listen carefully I will only say this once    Whitby and co are the importers and distributors of Leatherman in the Uk and they take care of UK warranty . You can send it all the way to the states if you want but Whitby are the official UK LM Warranty guys . Phone them up on  01539 721032 and ask to speak to someone in the Leatherman warranty department . Explain to them you have an original ( old style ) Wave with a broken flat end screwdriver ( tell them exactly which one it is ) and ask if they have any in stock as you don't want the tool replaced with a new style as yours has sentimental value . They will soon let you know if they have one in stock .

Then send your wave recorded and with a letter explaining whats wrong and repeat the bit about wanting your tool back for sentimental reasons to


Leatherman Warranty (UK)
Whitby & Co
Aynam Mills
Canal Head North
Kendal
Cumbria
LA9 7BY

You should have it back in about 7 days .

This is exactly what I done with my SideClip and I got fantastic service .


Dunc

this is great thanks dunc, now as it was my fault will i have to pay ?

paul

[Dunc]

I very much doubt it . I snapped the blade on my SideClip and there was no charge 

Dunc

[Zed]

I very much doubt it . I snapped the blade on my SideClip and there was no charge 

Dunc

cheers mate,  wonder if there sharpen the blade while there at it