You'd be surprised how many people that make things don't know anything about actually doing business or customer service. Weird and lame. Was it too complicated to ship to Canada?
Never ceases to amaze me how careless people can be. Dude make it right and apologize at the very least.
I bet that you will receive the sheaths eventually, along with a (lame) excuse like "sorry, your emails were sent to my spam folder" or some such. I ordered one of his sheaths off eBay and received it pronto. After using it, I prefer the standard nylon or leather, but that's just me.
Makes gear*, T* and bang* look good
...I'm not trying to suggest that I'm special in any sort of way...
I'm sorry they haven't been delivered yet. Tracking does not exist for shipping internationally, I can only see when it is received in customs. I sent your sheaths a few weeks back. Please let me know when you receive them.
I guess my latest email succeeded where others have failed.His response:QuoteI'm sorry they haven't been delivered yet. Tracking does not exist for shipping internationally, I can only see when it is received in customs. I sent your sheaths a few weeks back. Please let me know when you receive them.I suppose I will keep waiting and see.Def
Quote from: Grant Lamontagne on May 19, 2016, 04:54:01 PMI guess my latest email succeeded where others have failed.His response:QuoteI'm sorry they haven't been delivered yet. Tracking does not exist for shipping internationally, I can only see when it is received in customs. I sent your sheaths a few weeks back. Please let me know when you receive them.I suppose I will keep waiting and see.Def If you can track it to the border, you can track it all the way
Well, we can always learn from every situation. (If there is a) Next time, treat things separately: paying for ads in the site is one transaction, buying a couple of sheaths is another.
Quote from: pfrsantos on May 19, 2016, 06:42:43 PMWell, we can always learn from every situation. (If there is a) Next time, treat things separately: paying for ads in the site is one transaction, buying a couple of sheaths is another.This forum qualifies as a small business (although I think it is more accurately classed as a non-profit organization! ) and I understand small businesses trying to make things work with tight margins. I thought that by purchasing a couple of sheaths I could review them and drum up some interest for him, increasing his sales enough that he might want to continue advertising here. It should have been a win/win.I am all for working with people to build businesses, and indeed if the sheaths should show up, I will review them on their own merit, and thank Justin for coming through. Delays happen, and that is understandable.Def
I am not saying everyone will have these problems with him. I am saying that I have had these problems with him. There's no need to defend him, I am not attacking him.I simply stated the facts, and that I had a very unfortunate amd displeasing experience. If he'd responded to my emails, all of this could have been avoided.Def
I sort of wondered why anyone would want a metal sheath, it has to rattle and is there any retention security? Seen his website as www.raegearusa.com with heavy scripting in use. As for him stating one cannot track internationally, who the heck is he kidding? There's tracking from Nepal, tracking from the outback of Australia. Arctica and Antarctica I'm not sure about... Guess he never heard of DHL? Oh, so much for top notch service. Probably used media rate snail mail.
I cannot say anything about the holders or teh guy running teh business, but I am curious what scripting does mean in this case?! I´m not the hottest computer jockey out there (hence my username...) so can someone enlighten me?