Inserting my two cents here.Send it in for repair. All of our tools have a lifetime warranty.As for how they are made. Yes, they are cast 420 stainless steel.
Much as we all love our multis, the fact is that a cast stainless steel multitool plier head will NEVER be as strong as the drop forged carbon steel head on a regular set of pliers.
How much extra would it cost if the pliers were made much stronger by using a different method of manufacture? It seems strange that the pliers are geared to increase the strength yet the bottle neck is the strength of the pliers metal. One would expect something like the gears to break before the actual pliers metal. If SOG could make the pliers super strong so that the gears are the weak-point, then they would indeed have the strongest multitool on earth.