bad experience turned great

[jim guy]

I just got my tool back from LM, you guys are right, they didnt send me a tti.  when I opened the package my jaw hit the ground...... There is a brand new bo xti in there!!!!!!  thank you Leatherman!!

[Crouton]

Glad it all worked out for you.

[Chako]

And you doubted them?     

Wait! I don't even have a BO XTi! 

Happy to hear everything turned out right for you. 

[Charger]

leatherman came through?  same old same old



That is great news. But the pictures must be broken

[jim guy]

oh there will be pics!! Give me a few minutes to take some.

[jim guy]

here it is

[sawman]

I don't think anyone else comes near that kind of great warranty service.    Leatherman 

[jim guy]

when was the xti retired? this one was made in 08. Is that one of the last ones made, I thought the retired them earlier than that?

[jim guy]

I don't think anyone else comes near that kind of great warranty service.    Leatherman 

It blew me away when I open the package!

[AHB]

GO Leatherman.. 
I'm glad everything worked out in the end.. 

[sawman]

Indeed    They really do bend over backwards to give the customer their money's worth and then some in some cases.  Now if we could only get them to bring along another PST 

[DaveK]

when was the xti retired? this one was made in 08. Is that one of the last ones made, I thought the retired them earlier than that?

I believe they were retired in '07. I wonder if they made one specially for you? You know, "old" BO scales put on an AL / ALX chassis or something. Pretty cool whichever way....

[jim guy]

thats exactly what I was thinking Dave. This one says 11/08! My old one was 05.