Ducttapetech, great guy and valuable resource.

[scattergun13]

Another well deserved compliment to another of the many good people I've met here at MTO. I recently purchased a new Surge from Texas Tool Crafters and it had a very minor issue when it arrived. Rather than getting myself in too deep and possibly messing something up early on, I asked DTT if I could call him for some advice. He has extensive experience with Multi Tools and is a hard user rather than just a Collector. His response was for me to call right away.

He took my call and talked me through what turned out to be a rather simple solution. Had I not spoken to him first, I would have gotten frustrated and either made things worse or sent the tool back to TTC. I wanted to express my appreciation to DTT for being willing to take time out of his day to play customer service rep for an idiot like me. DTT is a prime example of why I like MTO so much and the family type bond it creates.  and thanks again my friend. You saved me lots of time, money and frustration. I owe you one.

Loyalty,

Stew...

[ducttapetech]

Thanks for the kind words Stew.
It was no problem at all. It was the least I could for the many time you have helped me out and hooked me up.

Nate
That's us mobile