Multitool.org Forum
+-

Hello Lurker! Remove this ad and much more by logging in.


How do I explain this to LM?

cody6268 · 6 · 1709
« previous next »
Pages: 1   Go Down

us Offline cody6268

  • Absolutely No Life Club
  • *******
    • Posts: 6,230
How do I explain this to LM?
on: September 19, 2016, 12:10:39 AM
Back earlier in the summer, my grandfather hired a guy to help do some harder jobs, even though I was competent.  Unfortunately, that same guy was hard on our tools. First of all, he broke a fiberglass handled hammer. Secondly, he broke my ST300, and snapped one of the jaws right off the pliers. Should have made him cough up the $30 the tool cost me.  Also, it seems the lock on the handle with the plain edged blade is a little loose--which it's been that way since new.


So, how exactly do I explain that issue to LM on the warranty form?
Merit Badges Participate in a Challenge thread, carry a Buck knife or tool, and post a photo every day for 30 consecutive days. Participate in a Challenge and post a photo of a Utility Knife for thirty (30) consecutive days. Start a new thread with photos of your chainsaws Participate in a Challenge thread and post a photo of a SAK-alike, aka multi-layered, knife-based pocket tools for thirty (30) consecutive days. In this challenge,  carry one(1) Pliers-based or Non-pliers multitool that we always have prejudice against, hate or even fear and post a picture everyday for 30 days Participate in a Challenge thread and post a photo of a 'folding hunter' knife that isn't a Buck 110 for thirty (30) consecutive days. Participate and contribute in Challenge thread and post a photo of either an Axe, MT/Folding knife or Fixed blade (picked at the beginning of challenge) for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of a Spyderco knife for thirty (30) consecutive days. Start a new thread with photos of your titanium gear with a multitool or sak Participate  in Challenge thread and post a photo of a SAK Soldier for thirty (30) consecutive days. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of a Fieldmaster SAK for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of a Buck 112 Ranger for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of a flashlight as part of your EDC Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. Start a new thread and post a photo of the Vic Huntsman for thirty (30) consecutive days. Start a new thread with photos of your zip ties in use

us Offline SteveC

  • Global Moderator
  • Just Bananas
  • *
    • Posts: 72,510
Re: How do I explain this to LM?
Reply #1 on: September 19, 2016, 12:26:54 AM
Tell them it's broken and to fix or replace.

They will send you a new ST.
Merit Badges Start a new thread and post a photo of the Leatherman MiniTool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Start a new thread with a photo of a blood blister and Mr Pinchy (Gerber Multiplier) Participate and contribute in Challenge thread and post a photo of a different blade each day for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of a Buck 112 Ranger for thirty (30) consecutive days. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Participate in a challenge by carrying  a GEC knife and post a photo of it  for thirty (30) consecutive days. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for fifteen (15) consecutive days. Complete a 30 day challenge for carrying a different Multi tool each day of the week based on one of the daily carry threads Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Must start a thread showing a photo of at least eight BO tools Start a new thread and post a picture of fire making kit or fire with a multitool Must post a step by step pictorial of a knife or multitool modification (scale swap not included) Start a new thread with a photo of a modded knife or multitool with your EDC Participate in a challenge by carrying  a Leatherman Pulse or ST200 and post a photo of it  for thirty (30) consecutive days.

wales Offline hiraethus

  • Admin Team
  • *
  • Absolutely No Life Club
  • *
    • Posts: 6,967
  • I brake for cake
Re: How do I explain this to LM?
Reply #2 on: September 19, 2016, 12:28:39 AM
Quote
This warranty covers only the original/primary owner and does not cover abuse ... or unreasonable use of your Leatherman product.
http://www.leatherman.com/support-warranty.html
Merit Badges Start a thread with photos of at least five different colored ALOX models in your collection Take part in the christmas pool or a rak type giveaway. Those wanting to say thank you for a rak may also nominate for the santa. Start a new thread with photos of your titanium gear with a multitool or sak Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. Start a new thread and post a photo of a flashlight as part of your EDC Must update or add a page on SAKWiki Must start a thread showing a photo of at least three BO tools Start a new thread with a photo of your custom ALOX with scissors Start a thread with a photo of a repair you made with duct tape Start a new thread with photos of camping, including those showing preferred camping equipment Start a new thread with a photo of a modded knife or multitool with your EDC Must post a step by step pictorial of a knife or multitool modification (scale swap not included) Must start a thread with a photo of your birth year SAK

us Offline JBW1

  • No Life Club
  • ******
    • Posts: 1,353
Re: How do I explain this to LM?
Reply #3 on: September 19, 2016, 12:39:17 AM
I've never had to prove that I was the original owner. Worst that can happen is they send it back to you and you're out the shipping cost. But more than likely they will take care of you. Keep the explanation to a min. No need to put all that, just state the problems, and get insured shipping.

hk Offline aurabattler

  • Sr. Member
  • ****
    • Posts: 310
Re: How do I explain this to LM?
Reply #4 on: September 19, 2016, 02:32:52 AM
Quote from: cody6268 on September 19, 2016, 12:10:39 AM
Back earlier in the summer, my grandfather hired a guy to help do some harder jobs, even though I was competent.  Unfortunately, that same guy was hard on our tools. First of all, he broke a fiberglass handled hammer. Secondly, he broke my ST300, and snapped one of the jaws right off the pliers. Should have made him cough up the $30 the tool cost me.  Also, it seems the lock on the handle with the plain edged blade is a little loose--which it's been that way since new.


So, how exactly do I explain that issue to LM on the warranty form?
No you dont have to.  You only tell what the problems are but you don't need to tell why while they won't ask.  Not even the international distributors here.

us Offline Poncho65

  • Global Moderator
  • *
  • Just Bananas
  • *
    • Posts: 88,456
Re: How do I explain this to LM?
Reply #5 on: September 19, 2016, 04:06:30 AM
A legitimate break is a just enough cause no matter who broke it or how :cheers:

Just go to the link Hiraethus provided above fill it out print it and send it on it's merry way :D

Also never let that guy near any of your stuff ever again :ahhh :ahhh :ahhh :D
Merit Badges Find him! Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Must update or add a page on the Multitool.org Multitool Encyclopedia Participate in a Challenge thread, carry a ratcheting tool, and post a photo every day for 30 consecutive days. Participate in a Challenge thread, carry a Leatherman Bond, and post a photo every day for 30 consecutive days. Carry an orange item and post a picture of it everyday for 30 days. Start a thread with a photo of at least ten OPT's in your collection Participate in a challenge by carrying  a Leatherman Pulse or ST200 and post a photo of it  for thirty (30) consecutive days. Start a new thread and post a photo of the Leatherman MiniTool for thirty (30) consecutive days. In this challenge,  carry one(1) Pliers-based or Non-pliers multitool that we always have prejudice against, hate or even fear and post a picture everyday for 30 days Using EDC items randomly selected with a poker hand, post a photo of your EDC or a component of the EDC that got used during the course of the day for 4 weeks (or 30 consecutive days) In the spirit of the Batman utility belt. A 30 day challenge were you have to have at least 2 things clipped to your belt (preferably more). Start a thread and post a picture of your clipped gear each day for 30 days. Participate  in a Challenge thread and post a photo of a Leatherman Skeletool for thirty (30) consecutive days. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Start a new thread and post a photo of the keychain for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. You have one of your pictures in the 2019 calendar or in top three of the calendar poll in any month of the given year.

Pages: 1   Go Up
 

Donations
Operational Funds

Help us keep the Unworkable working!
Donate with PayPal!
April Goal: $300.00
Due Date: Apr 30
Total Receipts: $115.65
PayPal Fees: $7.03
Net Balance: $108.62
Below Goal: $191.38
Site Currency: USD
36% 
April Donations

Community Links
Multitool.org
Multitool Gallery
Multitool Encyclopedia
SAKWiki
Swiss Army Knights

Powered by EzPortal