I have personally met and shook hands with Rod and Doug and many other people at CRKT and I can honestly say that I can only imagine how upset they are about this. They have always taken production very seriously which is why so many great designers want to work with them. You don't get guys like Allen Elishewitz, Ken Onion or Brian Tighe by cutting corners.
I have no doubt that CRKT will go the extra mile to make sure everyone is looked after and that this mistake won't happen again. They are a solid company and they know how quickly word of problems can turn a company rep to crap. But, everyone makes mistakes, and smurf happens. Seeing how a company deals with it is what separates the wheat from the chaff IMHO.
Def