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Thrunite customer service
hiraethus
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hiraethus
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I brake for cake
Thrunite customer service
on:
April 25, 2017, 03:17:52 PM
I broke the lens on my Thrunite T10T a couple of months ago and have only just got round to trying to find a replacement. No luck with buying one from the obvious places, so I emailed Thrunite customer services to see if I could purchase one direct from them. 24 hours and a few emails later and they're sending me a complete new light in the post.
Excellent service!
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Don Pablo
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Re: Thrunite customer service
Reply #1 on:
April 25, 2017, 03:23:04 PM
Thats awesome!
I'm glad to hear this as my primary light is a Thrunite.
Hooked, like everyone else.
All hail the hook!
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Aloha
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Re: Thrunite customer service
Reply #2 on:
April 25, 2017, 04:17:50 PM
Thats terrific news. I am a fan of their lights so this makes me happy to hear.
well done Thrunite.
Esse Quam Videri
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Gareth
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Re: Thrunite customer service
Reply #3 on:
April 25, 2017, 04:51:12 PM
That's above and beyond IMO and great to hear.
I've got quite a few of their lights now and it's nice to know they look after their customers.
Be excellent to each other and always know where your towel is.
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hiraethus
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I brake for cake
Re: Thrunite customer service
Reply #4 on:
April 27, 2017, 09:18:44 PM
Replacement light arrived today.
Very impressed with the speed of service and the way it was handled. Would definitely go recommend Thrunite.
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zoidberg
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Re: Thrunite customer service
Reply #5 on:
April 28, 2017, 12:35:24 AM
That is awesome, I'll have to try again for a replacement pocket clip.
Toolslinger
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Re: Thrunite customer service
Reply #6 on:
April 28, 2017, 01:20:59 AM
Very good news.
Have a few Thrunites (headlamps are the most used). None have had any problems, but it's nice to know they stand behind their product.
Grant Lamontagne
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Re: Thrunite customer service
Reply #7 on:
April 30, 2017, 11:35:57 PM
Indeed, that is great news. I recently obtained a Thrunite light for the MTO Store, and it was the first time I've ever handled one. It feels like a great light, but it's nice to hear the company looks after their customers too.
Def
Leave the dents as they are- let your belongings show their scars as proudly as you do yours.
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