Wonder if...

[Outback in Idaho]

  Wonder if anyone has ever sent a modified LM tool in for replacements, and wonder what LM did in return. Never heard of anyone trying it, but these days one never knows.

[jaya_man]

Read somehere here, someone did try to claim an MT custom made by Texas Tool Crafters. And TTC got a cease and desist order.


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[Sparkey]

  Wonder if anyone has ever sent a modified LM tool in for replacements, and wonder what LM did in return. Never heard of anyone trying it, but these days one never knows.

From what I have heard on here and a few other forums, if you modify the tool, you void the warranty. There's a thread on here somewhere, but I can't find it right now.


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[Outback in Idaho]

  Yeah, think most know that voiding a warranty part. Yet there are some of those that push the boundaries on things. 

[Aloha]

I can see LM honoring a warranty say on the pliers if they broke even if you modified the drivers for example.   One certainly doesn't have anything to do with the other.  Same goes for a broken blade if you modified the pliers. 

Worst that will happen is they send the tool back. 

[Syncop8r]

But if you have modified ANY of the tool it gives them an 'out'. Like how an insurance company looks for a technicality to get them off paying out. Not that I am suggesting anything sinister - warranty repairs must cost them a lot.

[Sparkey]

But if you have modified ANY of the tool it gives them an 'out'. Like how an insurance company looks for a technicality to get them off paying out. Not that I am suggesting anything sinister - warranty repairs must cost them a lot.

LM is pretty liberal in my experience. I returned a supertool(bent driver) and a kick(bent pilers), flat out told them what happened and they sent me replacements for both, no questions asked. I would say that if the modification led directly to the tool failing, they would probably say no.


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[Aloha]

I agree if the modification was the failed part then no I cannot see them allowing the claim.  If the failed part had nothing to do with the modification then I "think" they'd honor the warranty.  I'd imagine if would depend on what failed and what was modified.  Plier head breaking with no modification tho a flat driver was modified into a chisel I see this being ok.  I agree it would certainly be up to them however I'd send in the tool and take a chance. 

[AimlessWanderer]

If I had modded a tool then I would fix it myself. I'd accept I'd voided the warranty, and I'd not want to risk getting a standard tool back, and having to then source/make all the parts to mod it all over again.