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Best Packaging For Warranty Returns?

ButchW · 10 · 623
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Offline ButchW

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Best Packaging For Warranty Returns?
on: August 18, 2018, 10:26:18 PM
I've read a few horror stories about shipping a tool back to the manufacturer for warrant issues... Usually the issue is with the post office and a shipping envelope... I would think a small box would be as bad... I have a Leatherman PST2 to ship back, and I really don't want to go thru a insurance hassle if it is lost in shipment... So what have you guys used?... If boxes, what size?... Leatherman's warranty is great, but does me no good if the tool is lost in the mail.. Thanks for your help... Butch
« Last Edit: August 18, 2018, 10:27:40 PM by ButchW »

us Offline cody6268

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Re: Best Packaging For Warranty Returns?
Reply #1 on: August 18, 2018, 10:56:47 PM
I'd use a Priority Mail flat rate box, because by the time I have sent LMs and Gerbers from SW Va. to Oregon, with tracking and insurance in a bubble mailer, it came out to be the same.
Merit Badges Start a new thread with photos of your chainsaws Participate in a Challenge thread and post a photo of a SAK-alike, aka multi-layered, knife-based pocket tools for thirty (30) consecutive days. In this challenge,  carry one(1) Pliers-based or Non-pliers multitool that we always have prejudice against, hate or even fear and post a picture everyday for 30 days Participate in a Challenge thread and post a photo of a 'folding hunter' knife that isn't a Buck 110 for thirty (30) consecutive days. Participate and contribute in Challenge thread and post a photo of either an Axe, MT/Folding knife or Fixed blade (picked at the beginning of challenge) for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of a Spyderco knife for thirty (30) consecutive days. Start a new thread with photos of your titanium gear with a multitool or sak Participate  in Challenge thread and post a photo of a SAK Soldier for thirty (30) consecutive days. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of a Fieldmaster SAK for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of a Buck 112 Ranger for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of a flashlight as part of your EDC Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. Start a new thread and post a photo of the Vic Huntsman for thirty (30) consecutive days. Start a new thread with photos of your zip ties in use Start a new thread with a photo showing the axe in use Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days.

gb Offline Wspeed

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Re: Best Packaging For Warranty Returns?
Reply #2 on: August 19, 2018, 12:45:57 AM
I always use a box that is about
a foot long so it can’t be lost easy
And wrap the tool in loads of newspapers
Also make sure to tape the box up properly
So there is no chance that the tool could
come out of the box never lost one yet :tu:
fail to prepare prepare to fail
Merit Badges Must put something in order and provide link to the post. Join the brave and happy few, who choose a different path. Enter on the boulevard of broken dreams. Start a new thread with a photo of a modded knife or multitool with your EDC Must post a step by step pictorial of a knife or multitool modification (scale swap not included) For those who posted like a boss. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Start a new thread and post a photo of the LM Crunch  Multitool for thirty (30) consecutive days. Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread with a photo showing the Swiss Army Knife   Toothpick being used in an unusual way. You have one of your pictures in the 2019 calendar or in top three of the calendar poll in any month of the given year. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Start a new thread demonstrating paracord knot tying Start a new thread with photos of your Buck knives in use Must start a thread with a photo of your camo SAK  Post a pic for Halloween of your pumpkin (or turnip or gourd or whatever you traditionally carve for Halloween!) being carved by any SAK, multitool, pocket or woods knife you may own!  Only available once a year Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread including a photo of shooting at least two (2) different airguns and at least one (1) photo of target (airguns)

us Offline Aloha

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Re: Best Packaging For Warranty Returns?
Reply #3 on: August 19, 2018, 07:10:29 AM
I also used to flat rate box and duck taped the heck out of it.  You can get tape thats tamper evident.  Filament tape works pretty good too. 
Esse Quam Videri
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fi Offline Antti Lammi

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Re: Best Packaging For Warranty Returns?
Reply #4 on: August 19, 2018, 09:52:16 AM
I just take my tool to place where they sell them and they send it to warranty.

Only Tools Matters

Merit Badges Participate  in Challenge thread and post a photo of a Vic Spirit MT for sixty (60) consecutive days. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for sixty (60) consecutive days. Start a new thread demonstrating paracord knot tying Must start a thread with a photo of at least five (5) of your watches Must start a thread showing a photo of at least three BO tools Start a new thread with photos of your zip ties in use Start a new thread with a photo showing the Hook in use Start a new thread with pictures of a Fish Scaler in use Participate  in Challenge thread and post a photo of a Delemont SAK for thirty (30) consecutive days. Participate in a Challenge thread and post a photo of  a Bladeless Multitool for 30 days Participate  in a Challenge thread and post a photo of a Leatherman Skeletool for thirty (30) consecutive days. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. You have one of your pictures in the 2019 calendar or in top three of the calendar poll in any month of the given year. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread and post a photo of the keychain for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days.

Offline ButchW

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Re: Best Packaging For Warranty Returns?
Reply #5 on: August 19, 2018, 05:44:11 PM
Thanks guys... I may do the Priority Mail Flat Rate Box.... Thanks again...
Butch

us Offline GOAT Tools

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Re: Best Packaging For Warranty Returns?
Reply #6 on: August 19, 2018, 11:58:13 PM
I've almost always got a few empty shipping boxes from Amazon. Every return I've done has provided me with a printable shipping label I put on the box.

I think I've been lucky with conveniently having properly sized boxes  :D
Gentlemen of All Trades
www.GOAT.tools

Offline ButchW

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Re: Best Packaging For Warranty Returns?
Reply #7 on: August 20, 2018, 10:28:24 PM
Well it’s off in the smallest Priority Mail box..... We’ See how it makes out.  :mail:...
Butch

gb Offline Wspeed

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Re: Best Packaging For Warranty Returns?
Reply #8 on: August 20, 2018, 10:32:13 PM
Good luck and hopefully it won’t
be long before you get it back again  :tu:
fail to prepare prepare to fail
Merit Badges Must put something in order and provide link to the post. Join the brave and happy few, who choose a different path. Enter on the boulevard of broken dreams. Start a new thread with a photo of a modded knife or multitool with your EDC Must post a step by step pictorial of a knife or multitool modification (scale swap not included) For those who posted like a boss. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Start a new thread and post a photo of the LM Crunch  Multitool for thirty (30) consecutive days. Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread with a photo showing the Swiss Army Knife   Toothpick being used in an unusual way. You have one of your pictures in the 2019 calendar or in top three of the calendar poll in any month of the given year. Participate in a challenge thread and post a photo of a SAK Cybertool (any variant), Swisschamp, Champion or Toolchest for thirty (30) consecutive days. Start a new thread demonstrating paracord knot tying Start a new thread with photos of your Buck knives in use Must start a thread with a photo of your camo SAK  Post a pic for Halloween of your pumpkin (or turnip or gourd or whatever you traditionally carve for Halloween!) being carved by any SAK, multitool, pocket or woods knife you may own!  Only available once a year Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread including a photo of shooting at least two (2) different airguns and at least one (1) photo of target (airguns)

us Offline SteveC

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Re: Best Packaging For Warranty Returns?
Reply #9 on: August 20, 2018, 10:35:55 PM
If you don't mark it as sentimental you will get a Wave or Rebar back as a replacement.
Merit Badges Start a new thread and post a photo of the Leatherman MiniTool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the 110 knife for thirty (30) consecutive days. Start a new thread with a photo of a blood blister and Mr Pinchy (Gerber Multiplier) Participate and contribute in Challenge thread and post a photo of a different blade each day for thirty (30) consecutive days. Participate  in Challenge thread and post a photo of a Buck 112 Ranger for thirty (30) consecutive days. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Participate in a challenge by carrying  a GEC knife and post a photo of it  for thirty (30) consecutive days. Start a new thread and post a photo of the leatherman (supertool, core, hacks) for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for fifteen (15) consecutive days. Complete a 30 day challenge for carrying a different Multi tool each day of the week based on one of the daily carry threads Start a new thread and post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. Start a new thread and post a photo of a traditional folder for thirty (30) consecutive days. Start a new thread and post a photo of the discontinued sak/mt for thirty (30) consecutive days. Must start a thread showing a photo of at least eight BO tools Start a new thread and post a picture of fire making kit or fire with a multitool Start a new thread with a photo of a modded knife or multitool with your EDC Must post a step by step pictorial of a knife or multitool modification (scale swap not included) Participate in a challenge by carrying  a Leatherman Pulse or ST200 and post a photo of it  for thirty (30) consecutive days. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month.

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