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Kudos for LM CS

Poncho65 · 5 · 1319
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us Offline Poncho65

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Kudos for LM CS
on: April 04, 2009, 03:46:07 AM
I recently bought a H502 LM lockback and when I got home I realized that 1 of the bits were missing :ahhh well since it is a discontinued knife I didn't want to just take it back :think: So I emailed LM customer service and told them which bit was missing :) They returned with another email saying that they would just send all 3 bits so they could make sure I got the right 1 :o Well they arrived in the mail today all 3 of them and 1 was the 1 I was missing :cheers: Very good customer service :salute:
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Offline I'm Still Bison

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Re: Kudos for LM CS
Reply #1 on: April 04, 2009, 04:22:52 AM
It's a breath of fresh air to hear that a company's,any company's customer service leaps on a problem no matter how small,or large.
I

us Offline Poncho65

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Re: Kudos for LM CS
Reply #2 on: April 06, 2009, 04:49:50 AM
Well I was very happy about it anyway :D
Merit Badges Find him! Post your pocket dump photos then challenge two more members who must post their pocket dump photos within 24hrs for you to get the badge. Must update or add a page on the Multitool.org Multitool Encyclopedia Participate in a Challenge thread, carry a ratcheting tool, and post a photo every day for 30 consecutive days. Participate in a Challenge thread, carry a Leatherman Bond, and post a photo every day for 30 consecutive days. Carry an orange item and post a picture of it everyday for 30 days. Start a thread with a photo of at least ten OPT's in your collection Participate in a challenge by carrying  a Leatherman Pulse or ST200 and post a photo of it  for thirty (30) consecutive days. Start a new thread and post a photo of the Leatherman MiniTool for thirty (30) consecutive days. In this challenge,  carry one(1) Pliers-based or Non-pliers multitool that we always have prejudice against, hate or even fear and post a picture everyday for 30 days Using EDC items randomly selected with a poker hand, post a photo of your EDC or a component of the EDC that got used during the course of the day for 4 weeks (or 30 consecutive days) In the spirit of the Batman utility belt. A 30 day challenge were you have to have at least 2 things clipped to your belt (preferably more). Start a thread and post a picture of your clipped gear each day for 30 days. Participate  in a Challenge thread and post a photo of a Leatherman Skeletool for thirty (30) consecutive days. Only for the 14th year Anniversary Challenge. Post a photo of any gear for thirty (30) consecutive days during the MTo anniversary month. You have one of your pictures in the 2020 calendar or in top three of the calendar poll in any month of the given year. Participate  in a Challenge thread and post a photo of a LM Pocket Survival Tool for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. Start a new thread and post a photo of the LM Crunch  Multitool for fifteen (15) consecutive days. Start a new thread and post a photo of the keychain for thirty (30) consecutive days. Start a new thread and post a photo of the multitool for thirty (30) consecutive days. You have one of your pictures in the 2017 calendar or in top three of the calendar poll in any month of the given year.

us Offline J-sews

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Re: Kudos for LM CS
Reply #3 on: April 06, 2009, 05:26:20 AM
Good for them. When a company is loyal to its customers, the customers are loyal back :salute:
In order to be certain of having the right tool for every job.........one must first acquire a lot of tools

us Offline Smitty44

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Re: Kudos for LM CS
Reply #4 on: April 06, 2009, 06:12:19 AM
Congrats on a quick response from a great company,great knife,I've been looking at the e55B,w/154 steel,but only 2 bits,but I don't use the T15 that much anyway.

Let us know how you like the H502,looks like a good backup to a multi. :salute:

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