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Does anyone know where I can get a screw for a Skeletool?

us Offline sir_mike

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Hi everyone,

I am looking for a screw/threaded bushing for a Skeletool?  Not sure what happened to the one that was in it but it is gone and now the blade obviously wont tighten down.  I am not sure if it is a screw or some kind of threaded bushing that the other side screws into!

Any help is appreciated!

Thx.
 

* Skeletool.jpg (Filesize: 92.79 KB)


us Offline Poncho65

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #1 on: January 14, 2024, 07:46:38 PM
If it doesn't have any sentimental value your best bet may be to send it in to LM for warranty work :think:

I also have no idea the size the fastener is :facepalm: :D

Hopefully you can get this sorted through :salute:


us Offline Old Boy

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #2 on: January 14, 2024, 08:51:24 PM
If it doesn't have any sentimental value your best bet may be to send it in to LM for warranty work :think:

I also have no idea the size the fastener is :facepalm: :D

Hopefully you can get this sorted through :salute:

2nd this. Just explain it fell out somehow. If they think you disassembled it this may void the warranty.

You can also try Etsy or AliExpress.


us Offline sir_mike

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #3 on: January 14, 2024, 08:52:50 PM
If it doesn't have any sentimental value your best bet may be to send it in to LM for warranty work :think:

I also have no idea the size the fastener is :facepalm: :D

Hopefully you can get this sorted through :salute:

Yeah I already thought about that but didn't really want to spend $13 or so just to get a screw!  That is why I posted here!  :)


us Offline D-Eg

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #4 on: January 14, 2024, 10:29:17 PM
Me says if you send them this picture, they will likely send you one - I'd certainly hope so anyway.


us Offline Poncho65

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #5 on: January 15, 2024, 02:48:18 AM
They won't send parts out unfortunately :dunno: Gerber sent me some screws for an EAB once but LM doesn't seem to keen on sending things out and will likely just recommend to send it to them :salute:

Yeah I already thought about that but didn't really want to spend $13 or so just to get a screw!  That is why I posted here!  :)

I have sent things to them for cheaper than that :think: perhaps just in a padded envelope taped to a piece of cardboard that is taped to the inside of the envelope would be cheaper :think:


us Offline D-Eg

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #6 on: January 15, 2024, 03:08:49 AM
They won't send parts out unfortunately :dunno: Gerber sent me some screws for an EAB once but LM doesn't seem to keen on sending things out and will likely just recommend to send it to them :salute:

Well, that's unfortunate.  :twak:


us Offline genevabuck

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #7 on: January 15, 2024, 06:11:39 AM
This site sells a lot of multi tool parts.

https://usedmultitool.com/



us Offline D-Eg

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #8 on: January 15, 2024, 01:45:47 PM
that is a handy site to save


us Offline Poncho65

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #9 on: January 15, 2024, 05:18:43 PM
 :iagree: :like: :like:


us Offline sir_mike

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #10 on: January 15, 2024, 10:59:00 PM
They won't send parts out unfortunately :dunno: Gerber sent me some screws for an EAB once but LM doesn't seem to keen on sending things out and will likely just recommend to send it to them :salute:

I have sent things to them for cheaper than that :think: perhaps just in a padded envelope taped to a piece of cardboard that is taped to the inside of the envelope would be cheaper :think:

I just recently sent them a Wingman using the bare minimum to protect it and it was $13 and change.


us Offline Poncho65

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #11 on: January 16, 2024, 02:43:04 AM
Shipping has went up that much :o :ahhh been a while since I have sent something to them :oops:


us Offline sir_mike

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #12 on: January 19, 2024, 06:22:37 AM
Update:  Problem solved.  I sent Leatherman an email a few days ago or so asking them if I can get the screw for it and that I would pay for it if they wanted, also explaining the I didn't really want to send it in for just the screw .  After no reply to my email I called yesterday and after a call back which I told her I sent and email explaining everything.   She apologized for no one replying back stating they are extremely short handed and she offered to send me a shipping label for free so they could get it inspected and fixed the correct way with the right tension etc. so I was super happy  with that.  The Skeletool is in bound to Leatherman as of today!  :)

Great customer service there for sure!!



us Offline IMR4198

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #13 on: January 19, 2024, 12:51:37 PM
   Sounds like the best idea to me.  If the piece just fell out, it seems likely that something was stripped in the assembly to begin with.  Sending a new piece in the mail might not have fixed it anyway.  Leatherman customer service did you a good turn by sending a label.  It's nice when something works out.  Best wishes.  G
 :cheers:


us Offline Poncho65

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #14 on: January 19, 2024, 03:48:34 PM
That is awesome too hear :woohoo: Glad they did that for you :tu: :like: :like:


us Offline D-Eg

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Re: Does anyone know where I can get a screw for a Skeletool?
Reply #15 on: January 20, 2024, 04:28:50 AM
Very Cool.  :woohoo:  :cheers:


 

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