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Just sent my Skeletool in...

um Offline Mr. Whippy

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Just sent my Skeletool in...
on: March 04, 2009, 05:31:44 PM
for warranty repair.

I was working on a frostfree hydrant, twisting a pin that needed to be bent over when I torqued the pliers jaws out of alignment.  I was a little disappointed, but at least they didn't break.

It did get the job done, though.


ca Offline Sean

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Re: Just sent my Skeletool in...
Reply #1 on: March 04, 2009, 06:51:39 PM
for warranty repair.

I was working on a frostfree hydrant, twisting a pin that needed to be bent over when I torqued the pliers jaws out of alignment.  I was a little disappointed, but at least they didn't break.

It did get the job done, though.

It's good you sent them in.  They should be sent back soon and fixed.  If Leatherman USA warranty is anything like up here in Canada I've been very happy with the warranty service I have received.  Everything sent in has come back either repaired or replaced.


sean


Offline Leatherman123

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Re: Just sent my Skeletool in...
Reply #2 on: March 04, 2009, 09:55:44 PM
I was misinformed when I said that the LM warranty was ahead.. They were completely shut down for two weeks, and they are entering tools that they received on Feb. 24.. My two tools got there on the 26, so I should have them back soon...
B


us Offline Poncho65

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Re: Just sent my Skeletool in...
Reply #3 on: March 04, 2009, 11:45:48 PM
Hope the warranty work goes smooth for ya Mr.W :tu: :D


um Offline Mr. Whippy

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Re: Just sent my Skeletool in...
Reply #4 on: March 21, 2009, 01:15:25 AM
Dang! That was fast!  Just received my Skeletool back today (2 weeks door to door!).  This appears to be a completely new tool.  The blade has no marks on it (unlike the old one).

Once again,  Huge  :tu: :tu: :tu: and a couple  :cheers: :cheers:  to Leatherman. 

Leatherman is a topnotch company.   :salute:


england Offline DaveK

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Re: Just sent my Skeletool in...
Reply #5 on: March 21, 2009, 01:20:19 AM
Cool. Glad you've bene reunited with your Skeletool Mr. W!
I used to come here a lot.


us Offline Poncho65

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Re: Just sent my Skeletool in...
Reply #6 on: March 21, 2009, 05:57:48 AM
glad the turn around was quick for ya  :cheers: and a new tool 8) there Warranty Dept usually does ppl right :tu:


ph Offline duckman1975

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Re: Just sent my Skeletool in...
Reply #7 on: March 21, 2009, 02:56:55 PM
Sorry I just have to ask, since your skeletool isn't up for the task you use it for.....I could... if ya want trade it for an SOG.... If its okay.
Multitools are the best thing that happened to mankind since the invention of the wheel!


um Offline Mr. Whippy

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Re: Just sent my Skeletool in...
Reply #8 on: March 21, 2009, 03:02:09 PM
Well see, here's the thing...

I was using the pliers head as a lever to force a jammed rod down a bent tube.  For some reason, torquing across the pivot seemed to have buggered it up a bit.  Nothing broken, it's just that the jaws were a bit askew.


ph Offline duckman1975

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Re: Just sent my Skeletool in...
Reply #9 on: March 21, 2009, 03:09:10 PM
Okay, thanks for the info man mighty kind of you to let me know :salute:
Multitools are the best thing that happened to mankind since the invention of the wheel!


 

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