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Toolzall Pro Issue 510

No Life Club Posts: 1,832 Duck!
Toolzall Pro Issue
« on: December 08, 2019, 12:47:42 AM »
So I recently acquired a NOS Toolzall Pro, complete with sheath, box, and manual... And it has serious side-to-side play in the pliers. Just wondering if this is a common issue with the tool, and trying to decide if I should send it back to the seller to exchange for one that maybe isn't jacked up. The listing has several yet in stock.
Global Moderator He Who Has The Most Nuts, Wins! Posts: 58,955
Re: Toolzall Pro Issue
« Reply #1 on: December 08, 2019, 01:13:41 AM »
I would send it back and ask for one with no issues.
No Life Club Posts: 4,980 Apparently it is possible to have too many tools;)
Re: Toolzall Pro Issue
« Reply #2 on: December 08, 2019, 10:34:38 AM »
Bear & Son have been known to let seconds out of the factory, and they get sold as regular quality tools, so you may have received a faulty one (or it might just be slack QC). 

It would be worth discussing with the seller about the quality of any potential replacements before deciding on a refund vs replacement.

babola: "Enjoy your tools and don't be afraid to air your opinion and feelings here, but do it in courteous and respectable way toward others, of course."
No Life Club Posts: 1,832 Duck!
Re: Toolzall Pro Issue
« Reply #3 on: December 17, 2019, 01:41:31 PM »
Update for anyone who might be interested;

I contacted the seller in an attempt to arrange an exchange, but never received a reply. In the end I just decided to initiate a return and get a refund. Somewhat disappointed as the tool seems pretty cool and I was keen to try it out.

Not that I needed a new tool, but you know how that goes  :multi:
Global Moderator He Who Has The Most Nuts, Wins! Posts: 58,955
Re: Toolzall Pro Issue
« Reply #4 on: December 17, 2019, 01:44:38 PM »
That's disappointing and poor service on the sellers part  :(
No Life Club Posts: 4,980 Apparently it is possible to have too many tools;)
Re: Toolzall Pro Issue
« Reply #5 on: December 17, 2019, 03:12:35 PM »
Update for anyone who might be interested;
Thanks, I always like to hear how things turned out

Quote
I contacted the seller in an attempt to arrange an exchange, but never received a reply. In the end I just decided to initiate a return and get a refund. Somewhat disappointed as the tool seems pretty cool and I was keen to try it out.
You can only speculate that they knew the MT was faulty before they sold it (or maybe they are just bone idle)  :rant:

Quote
Not that I needed a new tool, but you know how that goes  :multi:
There's always that reason excuse  ;)  :D  :pok:

babola: "Enjoy your tools and don't be afraid to air your opinion and feelings here, but do it in courteous and respectable way toward others, of course."

 

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