I can say that I had sent back a PST 6 years ago for the exact same issue and they did not sharpen that tool but replaced it with a new one. That is why I have a good many of the Leatherman tools. I have sent 3 tools back for gross neglect and Leatherman, and SOG were the 2 that fixed teh issue when they knew it was my fault. I wont say what company was the third, but I have slammed a specific tool that they have come into.